Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Connect both residents and staff through a dynamic communication and messaging platform that optimizes staff efficiency, conserves time, and fosters a vibrant community. ActiveBuilding serves as an intuitive resident portal and mobile application that simplifies self-service functions for both teams and residents, allowing staff to dedicate more time to addressing residents' needs. By utilizing our innovative messaging hub, social platform, and payment system, residents can easily communicate with staff and fellow residents, pay their rent, submit service requests, manage their packages, and engage in many additional activities. Enhance staff efficiency by providing residents with self-service options for online payments, lease renewals, service requests, and renters insurance. Tailor the resident experience and elevate your brand identity through the ActiveBuilding Custom-Branded App, which helps retain residents by facilitating seamless online renewal processes and allows for communication through their preferred channels. Furthermore, boost your collections by up to 3% per property by consolidating all resident charges into a single bill, making it easier for residents to manage their payments. This comprehensive approach not only streamlines operations but also strengthens the bond within the community.
Description
We are streamlining the process of receiving, prioritizing, and addressing resident requests over the phone, beginning with urgent maintenance issues.
Our system automatically ranks requests based on the escalation protocols established for your property. Once requests are prioritized, JobCall efficiently assigns them to your available staff through phone calls and text messages. You can easily monitor details, allocate staff, and prioritize the resolution of each emergency request made by residents captured in our system.
Dealing with the high volume of leasing inquiries and resident calls is a significant challenge for property managers. Often, property managers and their teams are engaged in tours, resolving resident concerns, or unavailable after hours, which can lead to missed calls and an overwhelming, disorganized voicemail inbox that requires time to manage. This can result in decreased leasing opportunities and diminished resident satisfaction, ultimately impacting the overall success of property management efforts. By addressing these issues effectively, we aim to enhance both the efficiency of property management and the experience of residents.
API Access
Has API
API Access
Has API
Integrations
MRI Agora
ServingIntel
SuiteSpot
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RealPage
Founded
1998
Country
United States
Website
www.realpage.com/resident-portal/
Vendor Details
Company Name
Rex
Country
United States
Website
www.jobcall.com
Product Features
Real Estate Property Management
Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management
Product Features
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management