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Description
Alacer serves as a cloud-based platform for hospitality management, aimed at enhancing daily operations and elevating guest experiences across various establishments like hotels, inns, restaurants, bars, resorts, spas, and leisure venues. With its modular and integrated system, Alacer effectively eliminates the challenges posed by complex, disjointed point solutions, consolidating all necessary functions into a singular, adaptable suite tailored specifically for the hospitality industry. The platform's primary property management system efficiently oversees front desk and reservation activities, ensuring real-time availability and smooth booking operations. Additionally, integrated modules facilitate restaurant and bar services through a touch-screen electronic point-of-sale system, coordination of functions and events, scheduling for spa and wellness activities, inventory management, club and membership administration, and contactless ordering and payment at tables. Furthermore, Alacer is equipped with a direct booking engine that allows properties to accept commission-free bookings directly through their websites, alongside a channel management interface that ensures automatic synchronization of availability across various platforms. This comprehensive approach not only enhances operational efficiency but also fosters a more cohesive experience for both staff and guests in the hospitality realm.
Description
Oracle Hospitality Suite8 Property integrates all hotel operations into one comprehensive software platform. Covering everything from reservations and housekeeping to dining and marketing, this suite addresses every facet of hotel management while prioritizing the guest experience. Currently, this solution is available exclusively in the EMEA region. Obtain a holistic understanding of your guests through detailed profiles and seamless transaction tracking. Boost revenue with simplified online options for room bookings, dining reservations, gift vouchers, and ticket sales. Enhance operational efficiency with integrated tools for distribution management, as well as restaurant and leisure services. Strengthen communication before and after guest stays by offering tailored promotions and collecting feedback through surveys. It also proficiently manages events, including banquets and conferences, from initial inquiry to final billing. Due to its extensive billing capabilities, it serves as an excellent stand-alone option for conference centers, ensuring a streamlined experience for event organizers and attendees alike.
API Access
Has API
API Access
Has API
Integrations
Canary Digital Tipping
Crave
DigitalGuest
Docyt
Grazzy
Innspire
OPERA Cloud Central
OpenKey
Pesapal
SONIFI
Integrations
Canary Digital Tipping
Crave
DigitalGuest
Docyt
Grazzy
Innspire
OPERA Cloud Central
OpenKey
Pesapal
SONIFI
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alacer
Founded
2005
Country
United Kingdom
Website
alacer.co.uk
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/industries/hospitality/products/suite8-property.html
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
