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Average Ratings 0 Ratings
Description
For employees working remotely or on the go who require access to a corporate phone network without being in a traditional office setting, a softphone application serves as an ideal solution. Inspired by the design of the Alcatel-Lucent 8068 Premium DeskPhone, the Alcatel-Lucent IP Desktop Softphone is a versatile software application that mimics the functionality of a standard business phone. Installation is quick and straightforward on various devices, including computers (both PC and Mac), tablets, and smartphones operating on iOS or Android. By simply connecting to the internet through a corporate virtual private network (VPN), users can seamlessly make and receive phone calls just like they would in a corporate environment. This application allows individuals to enjoy all the features typically found on their office desk phone, right from their computer, tablet, or smartphone. With the ability to connect to the corporate telephony network from virtually anywhere, users are empowered to make and receive calls as long as they have access to the company's IP network via VPN, be it through Ethernet, Wi-Fi, or 3G/4G cellular connections. This flexibility ensures that remote workers remain connected and productive no matter their location.
Description
In a modern landscape where constant connectivity is essential, relying on an outdated phone system simply won't suffice. Transitioning to a cloud-based telephony solution like Cloud Dial enables your business and customers to remain connected, whether in the office or on the go. Cloud telephony delivers top-notch business-grade voice services along with sophisticated call features that can be accessed via desk phones, PC softphones, or mobile devices, ensuring you never miss crucial calls. A virtual private number is a special type of phone number designed to redirect incoming calls to a selection of pre-determined phone numbers, commonly referred to as a follow-me number, virtual number, or Personal Number in the UK. This innovative system allows users to configure call forwarding based on specific times and days, utilizing time-of-day routing, for instance, directing calls to your office during business hours while forwarding them to your mobile on weekends. By leveraging this technology, businesses can enhance flexibility and responsiveness, adapting their communication strategies to meet the dynamic needs of their operations.
API Access
Has API
API Access
Has API
Integrations
EcholoN
Freshdesk
HubSpot CRM
HubSpot Customer Platform
LeadSquared
Nimble
Salesforce
Vtiger CRM
Zendesk
Zoho CRM
Integrations
EcholoN
Freshdesk
HubSpot CRM
HubSpot Customer Platform
LeadSquared
Nimble
Salesforce
Vtiger CRM
Zendesk
Zoho CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alcatel-Lucent
Founded
2014
Country
France
Website
www.al-enterprise.com/en/products/applications/ip-desktop-softphone
Vendor Details
Company Name
Cloud Dial
Country
India
Website
www.clouddial.in/
Product Features
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration