Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Enhanced Edition for E-Commerce, tailored specifically for the industry, focuses on creating advanced search services that enhance performance, efficiency, and accuracy within the e-commerce sector. By leveraging the specialized knowledge graphs developed by Alibaba DAMO Academy, OpenSearch is positioned to provide intelligent search solutions that cater to unique industry requirements. Given the diverse nature of multimedia data, users often employ various expressions when conducting searches, which necessitates the use of natural language processing (NLP) technology to promote a deeper semantic comprehension. Additionally, effective sorting demands high efficiency across multiple dimensions. OpenSearch employs multimodal search technology that accommodates various modalities, including language, speech, text, and images, thereby improving the retrieval of desired search outcomes. This innovative approach ensures that users can find relevant information seamlessly, enhancing their overall experience.
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
API Access
Has API
API Access
Has API
Integrations
Alibaba Cloud
Genesys Cloud CX
NTT Cloud Communications
Netdata
NiCE Workforce Management (WFM)
Salesforce
TCS BaNCS
Zendesk
Integrations
Alibaba Cloud
Genesys Cloud CX
NTT Cloud Communications
Netdata
NiCE Workforce Management (WFM)
Salesforce
TCS BaNCS
Zendesk
Pricing Details
$27,952.53 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alibaba Cloud
Founded
2008
Country
China
Website
www.alibabacloud.com/es/product/opensearch
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/