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Average Ratings 0 Ratings
Description
Our cutting-edge solution for customer engagement features robust capabilities in 5G and IoT service design, delivery, and monetization, alongside integrated AI and machine learning applications, all within a cloud-native, microservices framework. If your goal is to enhance your digital commerce strategies, enrich the customer experience at every interaction, or roll out sophisticated 5G services to rapidly capitalize on your network investment, the Amdocs Customer Experience Suite provides the necessary flexibility to tailor your transformation strategy and modernization efforts according to your business objectives. Additionally, our modular and open portfolio, designed to meet industry standards, will facilitate the modernization of your existing systems while expediting your transition to cloud-native applications and networks. This ensures that your organization remains competitive and poised for future advancements in technology.
Description
SunTec Xelerate is a renowned platform built on cloud-native and microservices architecture that empowers businesses to take control of the customer experience by establishing a robust engagement system coupled with superior product management, enterprise pricing, revenue oversight, and partner ecosystem facilitation. Acting as a business-centric intermediary, it harmonizes the internal technological framework to support a seamless shift from a product-oriented approach to a more agile, customer-centric model. The platform enables organizations to develop and package products effectively, implement relationship-driven pricing methods, prevent revenue loss, customize specific deals, incorporate partner offerings, and monitor the revenue and profitability of all products throughout the enterprise value chain. With its design being independent of data, the SunTec Xelerate APIs offer remarkable flexibility and adaptability, making them applicable in various contexts. This versatility allows businesses to tailor their strategies and offerings to meet the unique needs of their customers and market demands.
API Access
Has API
API Access
Has API
Integrations
AWS Elemental
CereTax
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Magma
Soft-ex
TEOCO SmartHub Analytics
TechSee
Vertex
Integrations
AWS Elemental
CereTax
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Magma
Soft-ex
TEOCO SmartHub Analytics
TechSee
Vertex
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amdocs
Founded
1982
Country
United States
Website
www.amdocs.com
Vendor Details
Company Name
SunTec Business Solutions
Founded
1990
Country
India
Website
www.suntecgroup.com/suntec-xelerate/
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Banking
ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring
Billing and Invoicing
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator
Pricing Optimization
Channel Analysis
Competing Product Analysis
Forecasting
Market Analysis
Multi-Store Management
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Scenario Planning