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Description
Atennea Incoming stands out as an ideal DMC software tailored for incoming travel agencies, functioning as an ERP-based solution that encompasses a comprehensive array of modules. This software, which is built on Microsoft Dynamics NAV (Navision), is designed to address all essential aspects of running a travel agency, including bookings, hotel accommodations, transfers, excursions, tours, and hotel payments. The hotel booking management feature within this software allows for seamless communication with clients, effectively handling every touchpoint from initial inquiries to final billing. Furthermore, the module enables efficient oversight of guest check-ins and check-outs through a centralized screen, which presents necessary information ranging from individual areas to various tour operator options. In addition to enhancing operational efficiency, Atennea Incoming automates the booking entry process, reducing manual input time and ensuring swift integration with all tour operators' booking systems. Overall, this software proves to be a powerful tool that streamlines the entire workflow of incoming travel agencies.
Description
Online booking platforms are increasingly dominating the travel industry, drawing customers away from traditional travel agencies. This trend is largely fueled by the surge in internet users who prefer the convenience of self-service online booking options. To remain competitive against these platforms, travel agencies must leverage the quality of their customer service as their main differentiator. For smaller and medium-sized travel agencies, enhancing operational efficiency is a crucial challenge they must address. Striking the right balance between cost reduction and maintaining high service standards is vital. In today's ever-evolving landscape, travel agencies must adeptly manage their business size in response to economic fluctuations. With over two decades of experience in travel technology and innovative solutions, Merkur’s Travel Office 9.0 has been specifically crafted to support the needs of small and medium-sized travel agencies, empowering them to thrive in a competitive market. This specialized software not only streamlines operations but also enhances the customer experience, ensuring agencies can maintain their edge despite the rise of online competitors.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Quonext
Founded
2004
Country
Spain
Website
www.quonext.com/en/tourism/software-management-erp-leisure-industry-travel-agencies-incoming-dmc
Vendor Details
Company Name
Merkur Systems
Country
Germany
Website
www.merkursoft.de
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations