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ease
features
design
support

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Description

Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.

Description

Introducing the WebSelfStorage Business Platform®, a comprehensive management software solution that empowers you to oversee your facility from any location, at any time. This cost-effective, cloud-based platform operates seamlessly across all devices in real-time. Additionally, it stands out as the sole fully integrated tool in the industry, featuring online marketing, reservations, automated customer payments, tenant insurance, and much more. Whether you're on a mobile phone, tablet, or desktop, you can access it through any web browser without the hassle of downloading or updating software. Manage your operations effortlessly from anywhere! Our platform offers the most competitive payment processing rates available, enabling you to accept all major credit and debit cards as well as electronic check payments directly within the system. The convenient customer portal allows tenants to pay and manage their accounts with ease, while fully integrated payment processing eliminates the need for third-party merchants, ensuring transparency and no hidden fees. With WebSelfStorage, streamline your facility management like never before!

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

6Storage
Automated Storage Call Center
Cubby
Hummingbird
QuickBooks Online
QuickBooks Online Advanced
Quicken
SiteLink Web Edition
WebSelfStorage
monday work management
storEDGE

Integrations

6Storage
Automated Storage Call Center
Cubby
Hummingbird
QuickBooks Online
QuickBooks Online Advanced
Quicken
SiteLink Web Edition
WebSelfStorage
monday work management
storEDGE

Pricing Details

$2.25 per month
Free Trial
Free Version

Pricing Details

$34.95 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Automated Storage Call Center

Founded

2021

Country

Iceland

Website

www.automatedstoragecallcenter.com

Vendor Details

Company Name

U-Haul

Founded

2001

Country

United States

Website

webselfstorage.com

Product Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

Product Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

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