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Description
Avaya Cloud Office is a comprehensive cloud-based communication platform that integrates voice, video, messaging, meetings, and collaboration tools into one cohesive system. It effectively links office-based, remote, and mobile employees across various devices, enabling uninterrupted and uniform communication. With functionalities such as business phone numbers, voicemail transcription, team messaging, and document sharing, it significantly boosts productivity and teamwork. The platform also places a strong emphasis on security through encryption and connects with more than 100 business applications, like Salesforce, Office 365, and G Suite, which assists companies in optimizing their workflows and enhancing overall efficiency. This all-in-one solution is designed to adapt to the evolving needs of modern businesses.
Description
nVX serves as a comprehensive solution tailored to meet all your business requirements. It simplifies the process of improving customer interactions, whether through employee collaboration or client support, making it a breeze to enhance the overall customer experience. The platform offers a cloud-based PBX that includes advanced capabilities for voice, SMS, and FoIP communication. It facilitates audio and video conferencing equipped with features such as whiteboarding, screen sharing, and chat functionalities for seamless virtual meetings. In addition, nVX supports team collaboration through messaging tools that incorporate task management, file sharing, and secure file storage. You can effortlessly share documents, e-sign contracts, and integrate these processes into your existing business workflows. Furthermore, it allows for centralized management of various communication channels, including voice, email, web chat, messenger apps, and social media platforms. You can also extend the robust features of this collaboration platform to your customers through your current mobile applications, ensuring that your business remains connected and efficient at all levels. Ultimately, nVX empowers businesses to streamline operations while enhancing connectivity and collaboration.
API Access
Has API
API Access
Has API
Integrations
Aura365
C1 Connected Experience (C1CX)
CXInfinity
Call Coach AI
Chatdesk
Chatterbox
Check Point Infinity
Cirrus Contact Center
Cylera Platform
Gnani Bot Builder Platform
Integrations
Aura365
C1 Connected Experience (C1CX)
CXInfinity
Call Coach AI
Chatdesk
Chatterbox
Check Point Infinity
Cirrus Contact Center
Cylera Platform
Gnani Bot Builder Platform
Pricing Details
$19.99/user/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avaya
Founded
2000
Country
United States
Website
www.avaya.com/en/products/ucaas/cloud-office/
Vendor Details
Company Name
TetraVX
Founded
1989
Country
United States
Website
www.tetravx.com/nvx-collaboration-suite/
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
