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Average Ratings 0 Ratings
Description
Backbase presents an innovative Engagement Banking Platform that facilitates the gradual modernization of key customer journeys and the re-engineering of business processes centered on customer needs. This platform empowers financial institutions to liberate themselves from outdated IT infrastructures and transition to a cutting-edge engagement banking solution. By allowing banks to incrementally dismantle or replace fragmented legacy systems, they can create a cohesive customer engagement orchestration framework. This transformation not only focuses on enhancing vital customer interactions across various channels but also breaks down operational silos, thereby equipping both customers and front-line staff with the tools they need to thrive in a competitive landscape. As a result, banks can deliver a seamless and integrated banking experience that aligns with modern consumer expectations.
Description
CFG offers a comprehensive range of products that enable clients of banks and financial institutions to oversee their accounts and explore additional services remotely through either computers or mobile devices. Additionally, it features a successful AI-driven Financial Chatbot that effectively manages over 500 typical banking inquiries and tasks since its introduction. The platform also equips financial entities with innovative delivery channels for their offerings, significantly lowering operational costs while ensuring high availability and security. Designed with a mobile-first approach, it is customizable to reflect corporate branding and adheres to all international security regulations. Companies benefit from an administrative user system that allows them to define access policies for their platforms. Furthermore, additional users can be classified into operational roles, authorizers, or read-only, which helps maintain comprehensive control over transactions. Each user is granted individualized access with the ability to set specific transactional limits per account, ensuring tailored security and operational efficiency. This robust framework ultimately enhances the client experience while optimizing business processes for financial institutions.
API Access
Has API
API Access
Has API
Integrations
Alacriti
Apiax
Euronovate
Fastfill
Flawnter
IDmission
Ravio
SavvyMoney
Shake
Unblu
Integrations
Alacriti
Apiax
Euronovate
Fastfill
Flawnter
IDmission
Ravio
SavvyMoney
Shake
Unblu
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Backbase
Founded
2003
Country
Netherlands
Website
www.backbase.com
Vendor Details
Company Name
Ladonware
Country
United States
Website
es.ladonware.com/cfg
Product Features
Mobile Banking
Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking
Online Banking
Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring
Product Features
Mobile Banking
Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking
Online Banking
Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring