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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Why waste money on CRM software that offers 60-80% of features you won't even utilize? Benchpoint provides top-tier features tailored specifically for startups and small businesses at a fraction of the cost. Its streamlined dashboard design gives your sales team an easy-to-understand visualization of all ongoing deals, simplifying sales pipeline management significantly. You can gain crucial insights into deal progress through effective lead management and lead scoring systems. With just a click, you can review deals won and lost, keeping you informed and in control of your sales processes. Additionally, you can pinpoint stagnant sales areas where progress is lacking, allowing you to take proactive measures to keep your sales pipeline flowing smoothly. By integrating your Google or Microsoft account with Benchpoint, you can conveniently monitor all customer interactions from one centralized location. Furthermore, with the ability to connect with marketing automation tools like Mailchimp, launching email marketing campaigns and sending bulk emails has never been more straightforward, enhancing your overall marketing efficiency. Ultimately, Benchpoint empowers your business to focus on growth without the burden of unnecessary costs.

Description

Zendesk's CRM and Deals feature serves as a powerful sales tool that allows users to manage their sales pipelines directly within Zendesk Support, eliminating the need to purchase Zendesk Sell. This integration enables a seamless connection between customer service and sales activities, resulting in a cohesive and multi-channel platform. Below are some of the key functionalities of the application: - Capture sales leads straight from Zendesk Support tickets - Access a comprehensive history of each client's interactions - Consolidate all pertinent sales deal information in a centralized hub - Tailor and develop pipelines to align with your unique sales methodologies - Add product descriptions to enhance your deals - Incorporate various stages, details about products, and customer information - Define reasons for lost deals along with their respective categories - Automatically schedule the relocation of lost deals - Attach relevant documents directly to your deals - Generate analytical reports on reasons for lost deals, sales patterns, and additional insights - Enjoy a user-friendly interface that facilitates straightforward navigation and accessibility. With these features, your sales process can become more efficient and integrated with customer support.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Gmail
Mailchimp
Zendesk

Integrations

Gmail
Mailchimp
Zendesk

Pricing Details

$20 per month
Free Trial
Free Version

Pricing Details

$6 per agent/per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Benchpoint

Website

benchpoint.com

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Product Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Sales Forecasting

Competitor Analysis
Correlation Analysis
Dashboard
Dynamic Modeling
Exception Reporting
Graphical Data Presentation
Modeling & Simulation
Performance Metrics
Sales Trend Analysis
Statistical Analysis

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Alternatives

Alternatives

Zendesk Sell Reviews

Zendesk Sell

Zendesk
Capsule Reviews

Capsule

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