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Average Ratings 0 Ratings

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ease
features
design
support

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Description

You have the option to add customer email addresses to Bill & Pay as you gather them, or you can guide your customers to create their own login, where they will provide their email during registration for your access in Bill & Pay. Alternatively, if you prefer a more direct approach, you can send invoice notifications to your customers via text message, though this may incur additional fees. Customers have the ability to log into Bill & Pay and establish automatic payments on a schedule that suits them—be it monthly, weekly, bi-monthly, or aligned with the due date of the invoice, depending on the settings you have configured. These automatic payments will cover the invoice amount, which may fluctuate. Additionally, customers who utilize autopay will receive a receipt via email once their payment is successfully processed. You can choose to print and send invoices either from QuickBooks or directly through Bill & Pay. Alternatively, if you opt to email the invoice, your customers have the flexibility to print it out and mail in their payment via check. Bill & Pay ensures that the entire payment history for each customer is available, regardless of whether the payment was made online or sent through the mail. This comprehensive tracking helps maintain clear records and enhances customer satisfaction.

Description

SDI serves as a comprehensive solution for communities needing to gather utility consumption data and manage customer invoicing. With SDI Complete, users benefit from seamless integration with QuickBooks, enabling the transfer of customer information and invoicing directly between the two platforms. The service boasts a highly adaptable water rate structure, secure offsite cloud backups, tailored invoice reporting, and extensive analytical tools. However, Significant Digits Incorporated does not operate in isolation; it collaborates with leading providers of metering and electronic equipment to deliver top-tier products and software solutions to its clients. SDI is committed to continuous enhancement and expansion of its offerings to maintain its position at the cutting edge of technology. In addition to refining existing solutions, the company actively pursues the creation of innovative technologies designed to boost user efficiency. A recent example of this effort is the introduction of a specialized billing package aimed at serving smaller to mid-sized utility companies, showcasing SDI's dedication to meeting diverse customer needs. This proactive approach ensures that SDI remains a valuable partner in the utility management landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CSP Control Center
Datto RMM
Datto Workplace
DepositFix
PayTrace
QuickBooks Online
QuickBooks Online Advanced

Integrations

CSP Control Center
Datto RMM
Datto Workplace
DepositFix
PayTrace
QuickBooks Online
QuickBooks Online Advanced

Pricing Details

$24 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bill & Pay

Founded

1997

Country

United States

Website

www.billandpay.com

Vendor Details

Company Name

Significant Digits

Country

United States

Website

significantdigits.com

Product Features

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Product Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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