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Description
Cendyn is a next-generation CRM and CDP platform, which empowers hoteliers in building stronger relationships with guests while driving profitable revenues. Take control of your database, personalize interactions, and boost direct reservations.
Cendyn is a cutting edge CRM platform that empowers hoteliers to build stronger customer relationships while driving profitable revenue. Cendyn is a cloud-based Customer Data Platform and CRM platform. It excels in marketing automation across all channels, guest journey automaton, and sales CRM. Cendyn gives hoteliers complete control over their guest database. This allows them to ensure personalized interactions across all channels, which increase guest satisfaction and encourage more direct bookings.
Description
TRACK’s Hotel CRM is a comprehensive enterprise solution that consolidates all guest data into a single, accessible location, enhancing direct bookings and guest retention through timely engagement throughout their journey. Traditionally, hoteliers have struggled with a fragmented array of systems, making effective communication and marketing a challenge. The TRACK Hotel CRM allows hoteliers and marketing teams to merge various software into a unified platform that features Omni-Channel marketing and guest communication tools, ensuring that all data is connected seamlessly under one subscription and API. This system enables the customization and personalization of pre-stay messages to elevate the guest experience significantly. Furthermore, it automates the process of sending confirmation emails and text messages immediately after a reservation is confirmed, streamlining operations and enhancing guest satisfaction. With TRACK's Hotel CRM, the future of guest engagement is not just simplified—it’s also more effective and tailored to individual needs.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Google Ads
HiJiffy
Opera
SIHOT
Sojern Traveler Platform
SynXis
Triptease
Zapier
Integrations
Google Ads
HiJiffy
Opera
SIHOT
Sojern Traveler Platform
SynXis
Triptease
Zapier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/cendyn-crm/
Vendor Details
Company Name
TRACK Hospitality Software
Founded
2009
Country
United States
Website
www.trackhs.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
