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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The NCS 500 Series presents a robust and reliable access-routing solution tailored for service providers. It features both fixed and modular designs that enhance automation and programmability, catering to technologies like 5G, Remote PHY, Carrier Ethernet, and FTTx. Specifically, the NCS 540 and NCS 560 are engineered for 5G applications, offering advanced timing capabilities, minimal latency, and exceptional capacity. These devices lay the groundwork for widespread Mobile Broadband (MBB), extensive Internet of Things (IoT) networks, tactile Internet applications, smart city infrastructures, and augmented/virtual reality experiences. By implementing segment routing and utilizing open, programmable interfaces via NETCONF and YANG data models and APIs, users can create networks that are aware of applications, complemented by real-time insights through streaming telemetry. The NCS 500 Series allows for the intelligent convergence of various network services on a single, highly scalable, and energy-efficient platform. It also provides the flexibility to expand capacity with ports compatible with 1/10/25/40/100 GbE, making it an adaptable choice for evolving network demands. This ensures that as technology advances, the NCS 500 Series can meet future challenges seamlessly.

Description

RQM is an advanced system designed for recording video and audio, incorporating desktop screen capture capabilities to observe interactions between customers and customer service agents, all managed via a web interface that allows for transaction evaluation and oversight. A standout aspect of Globitel's offerings is the ability to tailor solutions to meet specific needs, enabling the integration of new functionalities as requirements evolve, which is particularly crucial for adapting to changing business models. This adaptability can significantly influence the overall success or failure of new services. Built with an open architecture and modular framework, RQM offers enhanced scalability, allowing for straightforward expansions of recording capabilities by conveniently adding software and hardware components. Furthermore, in a multi-location setup, RQM's distributed architecture facilitates the easy addition of new sites, ensuring seamless integration and efficiency across various environments. This comprehensive flexibility positions RQM as a valuable asset for organizations seeking to optimize their customer service interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/en/us/products/routers/network-convergence-system-500-series-routers/index.html

Vendor Details

Company Name

Globitel

Founded

1996

Country

Jordan

Website

www.globitel.com/retail-quality-management-system/

Product Features

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
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