Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Civic Marketplace operates as a principled organization focused on improving public services by promoting transparency, efficiency, and robust engagement with stakeholders. We hold a strong conviction regarding the importance of public service and work diligently to support our member governments and the communities they represent. Upholding the public interest is central to our mission, as we advocate for the needs of our member governments with a strong sense of integrity and accountability. We also aim to enhance opportunities for small, local, and diverse/minority/women-owned businesses, thereby creating a fair competitive environment that stimulates economic development in the areas we serve. By implementing transparent processes, we guarantee competitive pricing and ensure our members receive optimal value, fostering trust and responsible management of public resources. Our streamlined operations are designed to enhance efficiency while adhering to all legal and procedural requirements, which facilitates smooth functioning. Ultimately, we strive to create an ecosystem where all stakeholders can thrive and contribute positively to their communities.
Description
CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.
API Access
Has API
API Access
Has API
Integrations
CivicPlus Municipal Websites
CivicReady
Facebook
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Civic Marketplace
Country
United States
Website
www.civicmarketplace.com
Vendor Details
Company Name
CivicPlus
Founded
2001
Country
United States
Website
www.civicplus.com/citizen-request-management/
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Procurement
Asset Management
Auction Management
Bid Management
Budget Management
Catalog Management
Contract Management
Inventory Management
Invoice Processing
PunchOut
Purchase Order Management
Receiving
Requisitions & Approvals
Sourcing Management
Spend Management
Supplier Management
Product Features
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management