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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.

Description

Curate, a subsidiary of FiscalNote, specializes in civic intelligence, enabling organizations to effectively track risks and seize opportunities within local government discussions on a large scale. Professionals in government relations rely on Curate’s extensive database and tailored weekly reports to keep tabs on various projects, policies, and trending issues across numerous municipalities throughout the United States. With the ability to sift through millions of municipal documents, Curate provides the essential insights you need. The platform meticulously scans a wide array of local government materials such as meeting minutes, agendas, and planning documents from thousands of entities, ensuring you remain well-informed through customized reports tailored to the topics that matter most to you. Companies and teams of all sizes achieve success using Curate, as it helps prevent unexpected changes that could negatively impact stakeholders. By identifying evolving trends and regulations, businesses can capitalize on significant opportunities that arise. Staying ahead of developments in local governments nationwide gives your organization a competitive edge.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CivicPlus Municipal Websites
CivicReady
Facebook
QuickBooks Online

Integrations

CivicPlus Municipal Websites
CivicReady
Facebook
QuickBooks Online

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CivicPlus

Founded

2001

Country

United States

Website

www.civicplus.com/citizen-request-management/

Vendor Details

Company Name

FiscalNote

Founded

2013

Country

United States

Website

www.curatesolutions.com

Product Features

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Product Features

Advocacy

Advocate Management
Campaign Management
Customer Advocacy
Event Triggered Actions
Forms Management
Legislation Tracking
Petition Management
Political Advocacy
Rewards Program
Social Engagement

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Alternatives

Alternatives

NextRequest Reviews

NextRequest

CivicPlus