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Description
Clear Slate is an intuitive help desk and ticketing solution that transforms emails (and optionally SMS) into organized support tickets through AI-enhanced workflows, enabling teams to efficiently capture, manage, categorize, and respond to customer inquiries; it generates tickets from your inbox with just a few clicks or through a specific support email, provides AI-driven response suggestions tailored from your knowledge base which you can modify and approve before dispatching, and includes analytics, custom categories, workflows, and collaboration tools that adapt as your organization expands. The platform integrates effortlessly with Gmail, employs secure authentication methods, encrypts customer information, allows for the creation and reuse of response templates and automated ticketing rules, prioritizes incoming messages, and supports APIs for additional automation capabilities. By centralizing support communications, Clear Slate significantly reduces the need for manual ticket creation and repetitive responses while intelligently prioritizing and categorizing incoming requests, ultimately enhancing team productivity and customer satisfaction. This comprehensive approach ensures that teams can focus on delivering exceptional support while streamlining their operational processes.
Description
The airSlate Academy will help you build your career in automation. You can improve your professional skills by completing free certification programs that cover a variety of topics. You can choose from basic courses in business and document processing to advanced certifications in automation deployment. Find the right course for you and take the next step in the digital age. You don't have to rush, you can complete any course at your own pace. airSlate is a tool that helps businesses automate every aspect of their business processes. airSlate offers a variety of tools that can be used to optimize the way a business works. This course is designed to give you hands-on experience with our end-to-end solution. airSlate has been proven to be useful in automating routine tasks and eliminating paper-based tasks. This course will help you understand the basics of task automation and the various types of Bot automation technology.
API Access
Has API
API Access
Has API
Integrations
Gmail
Google Authenticator
Pricing Details
$29.17 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Clear Slate
Country
United States
Website
clear-slate.com
Vendor Details
Company Name
airSlate
Founded
2008
Country
United States
Website
www.airslate.com/academy
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
