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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Conducttr's crisis simulation software provides an exceptionally authentic and immersive training environment designed to enhance experience and instill confidence, no matter the location. Mastering situational awareness and strategic thinking is essential for proficient crisis management. Through realistic rehearsals, foster a sense of composure and assurance within your crisis response team. From cyber threats and natural disasters to product recalls and disrupted supply chains, equip your team to maintain operations and recover swiftly when challenges arise. In today's digital age, a single tweet has the potential to tarnish a reputation; hence, it is crucial for your team to be adept at managing communication crises through practical training. Engage in exercises within a high-fidelity digital setting, preparing your teams for influence operations, hybrid warfare, countering misinformation, and counter-terrorism efforts. Participate in one of our online simulation events using your own device to experience the benefits firsthand. Conducttr elevates your training experiences, making them more engaging and realistic than ever before. This comprehensive approach ensures that your team is well-prepared to face any crisis with confidence and skill.

Description

ReflexAI offers a comprehensive array of AI-driven tools designed for contact centers, crisis hotlines, and customer service teams, significantly enhancing training, quality assurance, and performance on a large scale. The main components include Prepare, which provides lifelike, interactive role-play simulations through text or voice, allowing agents to rehearse managing intricate, sensitive, or high-pressure discussions in a controlled, risk-free setting, and Assure, which streamlines quality assurance by evaluating all live voice or chat interactions and producing objective, uniform feedback and performance metrics for agents and their conversations. With the Prepare module, organizations can swiftly create tailored simulation scenarios and evaluation criteria within minutes using ReflexAI Studio, eliminating the need for coding or developer assistance, thus empowering both new employees and seasoned staff to cultivate empathy, enhance communication skills, ensure compliance, and boost confidence prior to engaging in actual interactions. As a result, ReflexAI not only optimizes performance but also fosters a more skilled and prepared workforce capable of addressing diverse customer needs effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Flowplayer
Vimeo
YouTube

Integrations

Flowplayer
Vimeo
YouTube

Pricing Details

$7,881 per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Conducttr

Country

United Kingdom

Website

www.conducttr.com/crisis-training-software

Vendor Details

Company Name

ReflexAI

Founded

2022

Country

United States

Website

www.reflexai.com

Product Features

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Product Features

Sales Training

Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

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