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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Utilize ContraForce to streamline investigation workflows across multiple tenants, automate the remediation of security incidents, and provide outstanding managed security services. Achieve cost-effectiveness through scalable pricing while ensuring high performance tailored to your operational requirements. Enhance the speed and scale of your current Microsoft security infrastructure with effective workflows, integrated security engineering tools, and advanced multi-tenancy features. Benefit from response automation that adjusts to the context of your business, offering comprehensive protection for your clients from endpoints to the cloud, all without the need for scripting, agents, or coding. Centrally manage various Microsoft Defender and Sentinel customer accounts, along with incidents and cases from other XDR, SIEM, and ticketing systems. Experience a consolidated investigation platform where all your security alerts and data are accessible in one place. With ContraForce, you can seamlessly conduct threat detection, investigations, and response workflows in a unified environment, enhancing the overall efficiency and effectiveness of your security operations.

Description

With DD Tech, you have the flexibility to manage your ConnectWise and Autotask tickets from any location and on any device of your choice. The platform offers a highly customizable Service Catalog alongside advanced Custom Forms, enabling you to provide prompt and pertinent support to your users right from the first contact. Maintain an open line of communication with your users and continue to deliver outstanding service through DD Chat. Additionally, you can utilize templated emails that permit users to contribute notes to their tickets or initiate conversations with your technicians. From collaborating on tickets with clients to creating interactive service experiences, DeskDirector is designed to fulfill the diverse requirements of your Managed Service Provider (MSP) setup. This comprehensive approach ensures that all aspects of user engagement and service delivery are seamlessly integrated.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS CloudTrail
Autotask PSA
Azure SQL Database
Check Point Quantum Next Generation Firewalls (NGFW)
Cisco Adaptive Security Appliance (ASA)
ConnectBooster
ConnectWise CPQ
CrowdStrike Container Security
FortiGate Cloud
Google Workspace
Microsoft Azure
Microsoft Defender XDR
Microsoft Defender for Endpoint
Microsoft Defender for Identity
Microsoft Defender for Office 365
Microsoft Entra ID Protection
Microsoft OneDrive
Microsoft SharePoint
Salesforce
SonicWall Next Generation Firewall

Integrations

AWS CloudTrail
Autotask PSA
Azure SQL Database
Check Point Quantum Next Generation Firewalls (NGFW)
Cisco Adaptive Security Appliance (ASA)
ConnectBooster
ConnectWise CPQ
CrowdStrike Container Security
FortiGate Cloud
Google Workspace
Microsoft Azure
Microsoft Defender XDR
Microsoft Defender for Endpoint
Microsoft Defender for Identity
Microsoft Defender for Office 365
Microsoft Entra ID Protection
Microsoft OneDrive
Microsoft SharePoint
Salesforce
SonicWall Next Generation Firewall

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$97 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ContraForce

Country

United States

Website

www.contraforce.com

Vendor Details

Company Name

DeskDirector

Founded

2012

Country

New Zealand

Website

www.deskdirector.com

Product Features

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Product Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

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Alternatives

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