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Description
By harnessing actionable insights from various connected data sources, we develop user-friendly visualizations and reports that provide a comprehensive overview of your business within a single dashboard. This allows you to make informed decisions effortlessly. Engage in real-time discussions and comments directly within the Dasheroo platform, ensuring your team remains focused on achieving results. Receive instant group alerts when any chosen metric crosses a predefined threshold, enabling quick responses to changes. Easily identify correlations and causations across a range of data providers at a glance. You can also set up recurring email distributions for dashboards or export them in PDF and PNG formats. Tailor individual dashboards by scheduling their timing, then relax and watch the insights unfold. Plus, you can import your own internal or custom data sources seamlessly using our JSON and Push API Webhooks, ensuring a fully integrated experience. With these features, optimizing your business operations has never been more streamlined.
Description
Software crafted for collaborative operations facilitates the automation of customer insights reporting and the seamless transfer of cases to internal teams. It enhances organizational focus on critical, recurring user challenges while enabling the creation of tailored dashboards for specific types of issues. Gather all relevant cases and contextual data related to any problem faced by customers, allowing teams to work collaboratively from a unified interface to resolve issues efficiently. Evaluate customer sentiment on particular topics and move beyond traditional metrics like NPS and CSAT to assign monetary value to specific issues. Thematic insights aid in addressing ongoing customer problems more swiftly, enabling you to quickly group cases that exemplify any issue needing resolution. OmniPanel integrates information from your support system and associated data sources to streamline your operations, ensuring you never have to recreate the same report again. Customize customer experience dashboards targeting the unique challenges of your organization, allowing them to operate automatically without further intervention. Say goodbye to the monotonous task of tracking warranty claims, production errors, missing items, or other customer obstacles, as this solution simplifies the process significantly. Additionally, by harnessing these tools, teams can enhance their response times and improve overall customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Mailchimp
ActiveCampaign
BugHerd
Constant Contact
Freshdesk
Front
Gorgias
Happy Returns
HubSpot CRM
HubSpot Customer Platform
Integrations
Mailchimp
ActiveCampaign
BugHerd
Constant Contact
Freshdesk
Front
Gorgias
Happy Returns
HubSpot CRM
HubSpot Customer Platform
Pricing Details
$19 per month
Free Trial
Free Version
Pricing Details
$39 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dasheroo
Founded
2014
Country
United States
Website
www.dasheroo.com
Vendor Details
Company Name
OmniPanel
Founded
2020
Country
United States
Website
www.omnipanel.io/product
Product Features
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Analytics
Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation