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ease
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design
support

Average Ratings 0 Ratings

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ease
features
design
support

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Description

By harnessing actionable insights from various connected data sources, we develop user-friendly visualizations and reports that provide a comprehensive overview of your business within a single dashboard. This allows you to make informed decisions effortlessly. Engage in real-time discussions and comments directly within the Dasheroo platform, ensuring your team remains focused on achieving results. Receive instant group alerts when any chosen metric crosses a predefined threshold, enabling quick responses to changes. Easily identify correlations and causations across a range of data providers at a glance. You can also set up recurring email distributions for dashboards or export them in PDF and PNG formats. Tailor individual dashboards by scheduling their timing, then relax and watch the insights unfold. Plus, you can import your own internal or custom data sources seamlessly using our JSON and Push API Webhooks, ensuring a fully integrated experience. With these features, optimizing your business operations has never been more streamlined.

Description

Software crafted for collaborative operations facilitates the automation of customer insights reporting and the seamless transfer of cases to internal teams. It enhances organizational focus on critical, recurring user challenges while enabling the creation of tailored dashboards for specific types of issues. Gather all relevant cases and contextual data related to any problem faced by customers, allowing teams to work collaboratively from a unified interface to resolve issues efficiently. Evaluate customer sentiment on particular topics and move beyond traditional metrics like NPS and CSAT to assign monetary value to specific issues. Thematic insights aid in addressing ongoing customer problems more swiftly, enabling you to quickly group cases that exemplify any issue needing resolution. OmniPanel integrates information from your support system and associated data sources to streamline your operations, ensuring you never have to recreate the same report again. Customize customer experience dashboards targeting the unique challenges of your organization, allowing them to operate automatically without further intervention. Say goodbye to the monotonous task of tracking warranty claims, production errors, missing items, or other customer obstacles, as this solution simplifies the process significantly. Additionally, by harnessing these tools, teams can enhance their response times and improve overall customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Mailchimp
ActiveCampaign
BugHerd
Constant Contact
Freshdesk
Front
Gorgias
Happy Returns
HubSpot CRM
HubSpot Customer Platform
Insightly
Klaviyo
LinkedIn
Loop Returns
Re:amaze
Recharge
SurveyMonkey
X (Twitter)
Zapier
Zendesk

Integrations

Mailchimp
ActiveCampaign
BugHerd
Constant Contact
Freshdesk
Front
Gorgias
Happy Returns
HubSpot CRM
HubSpot Customer Platform
Insightly
Klaviyo
LinkedIn
Loop Returns
Re:amaze
Recharge
SurveyMonkey
X (Twitter)
Zapier
Zendesk

Pricing Details

$19 per month
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dasheroo

Founded

2014

Country

United States

Website

www.dasheroo.com

Vendor Details

Company Name

OmniPanel

Founded

2020

Country

United States

Website

www.omnipanel.io/product

Product Features

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Alternatives

Alternatives