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Description
With Ekoma, you can enhance your sales and cultivate your community by utilizing loyalty, referral, and VIP programs, all through a powerful Incentive Marketing Platform. Customers who make repeat purchases are known to refer 50% more individuals, with those referrals being four times more inclined to make a purchase due to their trust in your brand. Furthermore, customers gained through referrals exhibit greater loyalty, as indicated by a higher Net Promoter Score (NPS), tend to spend more (reflected in increased Lifetime Value (LTV) and Average Order Value (AOV)), and are likely to refer additional customers. By focusing your marketing efforts on your existing clientele, you can target individuals who are more predisposed to making future purchases. Reward your customers with points and incentives both prior to and following their purchases, encouraging them to return and utilize those rewards. Ekoma offers two integrated modules designed to foster a rich customer experience centered around loyalty and advocacy, ensuring that your brand thrives in the long run. This holistic approach not only strengthens customer relationships but also enhances overall brand perception in the marketplace.
Description
The digital customer card encapsulates all the dedication you invest in your business. Alongside countless other merchants, you form the vital essence of your community, be it a neighborhood, city, or municipality. Whether it's serving that comforting cup of coffee for a customer in need or providing a bit of extra kindness to a loyal patron facing challenges, you consistently go above and beyond each day. We have consolidated all that exceptional effort into a single app. With Joyn, your customers gain access to exclusive benefits, accumulate points for exciting rewards, and are encouraged to return to your establishment time and again. This digital customer card allows patrons to earn points for remarkable perks while enjoying delightful incentives simultaneously. As a result, they are likely to return, while newcomers can easily discover your business as well. Additionally, the Joyn platform enables you to engage with your customers more intimately, allowing for swift and straightforward communication about new promotions or products. This personalized approach enhances customer loyalty and strengthens your relationship with them.
API Access
Has API
API Access
Has API
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
$51 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ekoma
Country
United States
Website
ekoma.io
Vendor Details
Company Name
Joyn
Founded
2016
Country
Belgium
Website
www.joyn.eu
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
