Compare FacilityOS vs. friendlyway Visitor Management

FacilityOS is an all-encompassing, modular cloud-based solution that enhances and automates the management of facilities, assets, and visitors by integrating various functions such as visitor check-in, contractor compliance, emergency evacuation management, physical access credentialing, and logistics/package tracking into a single platform. Employed by thousands of locations globally, the platform asserts that it oversees more than 52 million visitors, processes 16 million contractors, manages 1.5 million evacuees, and tracks over a billion packages. Each component—VisitorOS for managing check-ins, ContractorOS for overseeing vendor compliance, EmergencyOS for handling evacuations and alerts, SecurityOS for issuing temporary access credentials, and Logistics/Asset modules—can function on its own or work together for comprehensive enterprise visibility. FacilityOS places a strong emphasis on adhering to regulations, being audit-ready, and ensuring security, particularly in high-risk or complex sectors like manufacturing, healthcare, higher education, and government. Furthermore, the platform's flexibility and scalability make it suitable for organizations of varying sizes and needs.

friendlyway Visitor Management is a cloud-based solution that automates the full visitor lifecycle – from invitations and pre-registration to self-service check-in, badging, and checkout. It connects with self-service kiosks or tablets so visitors can register themselves, scan a QR code or ID, capture a photo, and instantly receive a printed badge or access card. The system supports different visitor categories (guests, contractors, employees, temp workers, event attendees) and can be deployed across a single site or multiple locations. Organizations can configure tailored workflows for each visitor type, including pre-visit questionnaires, NDAs and other agreements, safety briefings, knowledge checks, and e-signatures to meet internal policies and regulatory requirements. Online and onsite registration forms, omnichannel invitations and notifications, and multi-language support help standardize the process and deliver a consistent branded experience. Reception and security teams benefit from real-time dashboards that show who is expected, who is on-site, and when visitors have checked out. The solution integrates with physical access control systems, Microsoft 365/Outlook, calendars, and other enterprise tools to enable host notifications, visit approvals, and automated access provisioning. Built on the friendlyway Cloud Platform, the visitor management module can be combined with digital signage, wayfinding, and workforce management capabilities to support broader on-site experience and security use cases.