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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The interactive dashboard offers a comprehensive view of daily and monthly metrics such as sales, expenses, inquiries, free trial details, income, daily collections, and much more. The free trial management feature enables you to oversee users on trial, with functionalities to send email and SMS notifications for trials that are about to expire or have already expired. Additionally, you can create follow-up dates for inquiries, and Fitness N U allows you to generate and manage unlimited follow-ups for each inquiry. Keeping track of customer attendance is made easy, as the system can automatically sync attendance records using biometric data and notify you via SMS about absentees. You also have the ability to monitor present and absent members, while customizing reminders for renewals, outstanding payments, and inquiries. Fitness N U has introduced a more automated and flexible approach for following up with customers, enhancing your engagement strategies. Furthermore, the software permits the creation of unlimited employee logins, enabling you to assign various responsibilities, which facilitates the tracking of audit logs for each login. This ensures that every action taken within the system is recorded and can be reviewed for accountability and transparency.

Description

Focus Desk, developed by Focus Telecom, is a contemporary, cloud-driven service desk and issue ticketing software solution. This robust and adaptable platform empowers users to efficiently handle customer concerns across various communication methods, including web forms, chat, email, SMS, and phone calls. With the Focus Desk Ticketing System, orders, inquiries, complaints, returns, and other issues are systematically logged and addressed promptly, ensuring a smooth resolution process. Notable features encompass automatic registration of inquiries, a comprehensive ticketing system, processing timeframes, organized inquiry lists, grouped inquiries, allocation of tasks, and tools for monitoring productivity, among numerous other capabilities. As a result, businesses can enhance their customer service efficiency and foster better communication with their clients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$19.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RootCode Technologies

Founded

2017

Country

India

Website

fitnessnu.in

Vendor Details

Company Name

Focus Telecom

Founded

2008

Country

Poland

Website

www.focustelecom.pl/en

Product Features

Fitness

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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