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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Enhance employee engagement, cultivate managerial skills, and foster a thriving workplace culture by utilizing Gallup Access, the only software validated to convert human potential into tangible business outcomes. Discover how the integration of managerial tools and survey software facilitates people development and promotes team achievement. Research indicates that, on average, 73% of employees in Gallup's top-performing organizations are engaged, in stark contrast to only 20% of employees globally. Engaged employees are not only innovative but also significantly boost performance, particularly in times of disruption. Cultivating a strong workplace culture can enhance various aspects of your business, including profitability, productivity, and the ability to attract top talent. Explore how Ameritas successfully leverages Gallup Access to shape its desired culture and recruit exceptional employees. Individuals who lead fulfilling lives contribute to the creation of resilient organizations. By employing the strategies we've honed over decades, you can nurture individuals equipped to navigate uncertainty and thrive amidst change. Additionally, our mobile application provides you with essential tools, including team reports, workplace insights, survey outcomes, and CliftonStrengths assessments, ensuring you have all the resources at your fingertips to drive success. Embracing this holistic approach will empower your organization to not only endure challenges but also to flourish in a competitive landscape.

Description

Targeted customer surveys are essential for enhancing customer engagement and advancing your business strategies. By utilizing surveys, you gain a deeper understanding of your clientele, and you receive vital feedback necessary for ongoing improvements. Additionally, these surveys can reveal employee satisfaction levels, which is crucial for retaining talent and enhancing the quality of customer service they deliver. To ensure your investments in development align with actual customer desires, it's imperative to gather marketing research through surveys. Furthermore, collecting feedback from event participants allows for the planning of increasingly successful and well-organized events. Understanding customer perceptions of your company and the staff they interact with is invaluable for fostering loyalty. Ultimately, surveys not only inform you about customer sentiment but also provide insights into employee happiness, guiding you on effective retention and engagement strategies. Regularly seeking this feedback can lead to a more dynamic and responsive business environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Gallup Access

Country

United States

Website

www.gallup.com/access/

Vendor Details

Company Name

Nextiva

Founded

2008

Country

United States

Website

www.nextiva.com/products/customer-survey-software.html

Product Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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