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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RQM is an advanced system designed for recording video and audio, incorporating desktop screen capture capabilities to observe interactions between customers and customer service agents, all managed via a web interface that allows for transaction evaluation and oversight. A standout aspect of Globitel's offerings is the ability to tailor solutions to meet specific needs, enabling the integration of new functionalities as requirements evolve, which is particularly crucial for adapting to changing business models. This adaptability can significantly influence the overall success or failure of new services. Built with an open architecture and modular framework, RQM offers enhanced scalability, allowing for straightforward expansions of recording capabilities by conveniently adding software and hardware components. Furthermore, in a multi-location setup, RQM's distributed architecture facilitates the easy addition of new sites, ensuring seamless integration and efficiency across various environments. This comprehensive flexibility positions RQM as a valuable asset for organizations seeking to optimize their customer service interactions.

Description

SimpleK is a comprehensive, user-friendly software solution designed for managing master key systems and facility operations. Primarily utilized by locksmiths in institutions as well as security and facility managers, it provides effective tools for a variety of tasks including: - Designing and overseeing master key systems - Issuing keys, key rings, and other items - Managing cylinders and core pinning - Keeping personal records and inventories - Mapping buildings, doors, and floor plans With a host of advanced functionalities for master keying, SimpleK assists users in effectively handling: - Multi-level master key systems that accommodate various manufacturers and methods - The expansion of existing systems - Calculating core pinning stacks based on system and core types, associated keys, and more - Planning, executing, and documenting rekeying procedures - Streamlining operations to be paperless, encompassing key requests, issuances, returns, deposits, and refunds Additionally, SimpleK seamlessly integrates with electronic signature capture devices, enabling handwritten signatures to be directly linked to digital documents, thus enhancing the efficiency and security of the management process. This innovative feature allows for a more organized and modern approach to facility management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Canary Digital Tipping
Exopen
FLEXIPASS
GuestTraction
KEPServerEX
Lynx
OKKAMI
OpenKey

Integrations

Canary Digital Tipping
Exopen
FLEXIPASS
GuestTraction
KEPServerEX
Lynx
OKKAMI
OpenKey

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Globitel

Founded

1996

Country

Jordan

Website

www.globitel.com/retail-quality-management-system/

Vendor Details

Company Name

SimpleK

Founded

1986

Website

www.simplek.com/en

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Key Tracking

Access Controls/Permissions
Alerts/Notifications
Audit Trail
Barcoding / RFID
Check-in / Check-out
Key Holder Management
Lock Management
Master Key Management
Overdue Tracking

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