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ease
features
design
support

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Description

IBM Sterling Intelligent Promising is a versatile, AI-driven platform aimed at improving omnichannel retail effectiveness by providing reliable, clear, and economical order fulfillment solutions. Through its Promising service, the platform offers tailored delivery estimates by analyzing various fulfillment options in mere milliseconds, which allows retailers to showcase accurate promise dates on product listing pages, product detail pages, and during checkout, ultimately boosting digital conversion rates and minimizing cart abandonment. Additionally, the Inventory Visibility service grants businesses real-time insights into their inventory across the enterprise, enabling them to address peak demand periods, fine-tune safety stock levels, and prevent over-promising that could lead to lost sales opportunities. Meanwhile, the Optimization service utilizes sophisticated algorithms to harmonize established business rules with actual cost factors, including shipping and processing expenses, ensuring optimal fulfillment choices are made. This comprehensive approach not only enhances customer satisfaction but also drives efficiency in the retail supply chain.

Description

We harness innovative artificial intelligence to provide you with essential insights featuring state-of-the-art precision. Our cloud-based platform is designed to enhance enterprise-scale omnichannel sales operations, analytics, and integration. With SEMBA, seamlessly link your omnichannel sales efforts to your supply chain, thereby boosting visibility into customer demand. We eliminate uncertainty in delivery processes, enabling your customers to monitor their orders in real-time through SEMBA Insight. This comprehensive enterprise solution facilitates the discovery, selling, fulfillment, and procurement involved in a transaction, catering to both ends of the transaction spectrum. Our mobile and desktop POS systems empower sales and delivery teams to conduct omnichannel transactions, whether they are on-the-go or at retail locations. By utilizing an always accessible platform, you can enhance customer service and elevate the overall customer experience. No matter where you are, both customers and administrators can easily access the system across all devices, ensuring seamless interaction and efficiency. This level of connectivity and convenience is essential in today’s fast-paced market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/intelligent-promising

Vendor Details

Company Name

semba technologies

Country

United States

Website

sembatechnologies.com

Product Features

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates