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Average Ratings 2 Ratings

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support

Description

To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.

Description

Discover the point-of-sale system that truly understands your business needs. Integrate your online and offline sales seamlessly today. You’ll have access to comprehensive tools designed to manage your operations, engage customers, and maximize sales across various platforms all in one convenient location. Create purchase orders and adjust stock levels based on anticipated inventory needs and sales performance. Stay ahead of evolving market trends with combined analytics that provide insights from both brick-and-mortar and online transactions. Empower your team by delegating tasks confidently and encouraging them to take on new challenges. Send reminders to customers about their favorite in-store items through email carts. Drive online shoppers to your physical store and enhance their experience by upselling during pickup. Ensure you never miss a sale, even when your in-store stock is limited. Eliminate long wait times by enabling instant sales transactions. With the Shopify POS application and portable card readers, you can assist customers quickly and process transactions anywhere within the store. Access your frequently used applications, discounts, and products easily, and enhance the checkout experience with a smart grid feature that adjusts to the actions taken in the shopping cart. This efficient system not only streamlines operations but also enhances customer satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

APIWORX
ActiveDEMAND
Acumatica Cloud ERP
ApparelMagic
Bubblehouse
Facebook
Fomo
Gift Up!
Ordoro
PIRO Fusion
PartnerStack
Patchworks
PayPal
Prive
ReturnPro
Shopify Payments
Storepass
TrueLoyal
Zapier
stockinstore

Integrations

APIWORX
ActiveDEMAND
Acumatica Cloud ERP
ApparelMagic
Bubblehouse
Facebook
Fomo
Gift Up!
Ordoro
PIRO Fusion
PartnerStack
Patchworks
PayPal
Prive
ReturnPro
Shopify Payments
Storepass
TrueLoyal
Zapier
stockinstore

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$50 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/store-engagement

Vendor Details

Company Name

Shopify

Founded

2006

Country

Canada

Website

www.shopify.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

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