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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We are dedicated to growing your practice. We are a specialist legal answering service that will take care of your calls so you can concentrate on your caseload. LEX focuses on talent and not proximity. This means that we only hire the best candidates and not the most nearby. Our receptionists handle your calls professionally and personally, without the distractions of an open desk or the confinement in a cubicle. LEX provides tools that can help your business become more sustainable, productive, and flexible from anywhere. You can check your messages while you are away from home or in court. Your mobile app and client dashboard are easy, innovative, and accessible. You can save time, increase your client base, and boost your bottom line. There is no waiting and there are no downloads. Invite others to join the room and then log in directly from the browser.

Description

With our professional communications messaging service, you can expect a fast, friendly, and focused experience from our expertly trained telephone answering service operators. Utilizing cutting-edge technology, we guarantee consistency, reliability, and security; however, we take pride in maintaining a personal touch that reflects a more traditional approach. When your customers reach out, they will not encounter inconsistent service, language barriers, or disruptive background noise, such as barking dogs. We ensure that calls are directed promptly to the appropriate individual at the right time. No matter the complexity of your needs, we can adhere to your specific protocols to guarantee that calls are routed to the correct person or a designated representative in your office. Additionally, with our answering services at PCMSI, we can conduct basic preliminary screenings of inquiries or issues, which streamlines the dispatch process and minimizes the time and frustration associated with transferring calls within your organization. This way, your team can focus on what they do best while we handle the communication seamlessly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

8am MyCase
Clio
Filevine
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Law Ruler
Lawmatics
PracticePanther Law Practice Software
Rocket Matter
Salesforce
Setmore
Slack
WhatsApp
Zapier
Zoho CRM
monday.com

Integrations

8am MyCase
Clio
Filevine
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Law Ruler
Lawmatics
PracticePanther Law Practice Software
Rocket Matter
Salesforce
Setmore
Slack
WhatsApp
Zapier
Zoho CRM
monday.com

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LEX Reception

Founded

2011

Country

United States and Canada

Website

www.lexreception.com

Vendor Details

Company Name

PCMSI

Founded

1962

Country

United States

Website

pcmsi.com/answering-services/

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