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Average Ratings 0 Ratings

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ease
features
design
support

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Description

LUCID Messenger stands out as the pioneering two-way SMS solution tailored specifically for hotels. When integrated with LUCID PROMIS Hotel Management Software (PMS), it supports a comprehensive range of features, ensuring seamless communication. Furthermore, LUCID Messenger can be connected to various other PMS platforms to enable essential functions such as sending reservation confirmations and executing SMS marketing initiatives. Depending on the PMS utilized, an array of additional features can be activated. The system can send alerts regarding room positions and occupancy status as well as current Average Room Rate (ARR) figures to in-house managers, with the frequency of these alerts customizable. It automatically transmits Night Audit details, including revenue, occupancy percentage, and ARR, to managers at designated times each day. In-house managers receive notifications about discounts applied, high bills, voided bills, and reservation cancellations. Additionally, guest messages are forwarded directly to their mobile devices, while complaints are promptly routed to the appropriate departments or individuals for resolution. This efficient communication system significantly enhances operational effectiveness within hotel management.

Description

The core element of the reservation process is Diamond, which empowers both your internal reservation team and customers online to explore, select, and book every aspect of a travel package. Designed with flexibility and user-friendliness in mind, it serves as an intuitive solution for managing various types of reservations. At its core, the Amethyst API manager functions as the bridge between your reservation system and a multitude of travel product suppliers, including global transport distribution networks and hotel aggregators. By dynamically 'pulling' third-party offerings such as flights and accommodations into your reservation framework, Amethyst significantly expands the selection available to your clients. The integration of the Amethyst API Manager with the Diamond Reservations System is seamless, but it is also constructed using standards-based API technology, which facilitates straightforward compatibility with a diverse array of other reservation systems. This robust design ensures that your organization can adapt to the evolving demands of the travel market with ease.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
Microsoft Excel

Integrations

Microsoft 365
Microsoft Excel

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LUCID

Founded

2001

Country

India

Website

www.lucidpromis.com/hotel-messenger-software/

Vendor Details

Company Name

JFA Systems

Country

United Kingdom

Website

www.jfasystems.co.uk/solution-overview/

Product Features

Product Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

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