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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Simplifying User Testing and Interviews has never been easier. Reach out to your intended audience through surveys or by arranging discussions, acquiring essential insights to guide your decisions right now. Effortlessly discover and engage with your desired demographic using more than 100 criteria along with your personalized screening questions on Lightster. If your target audience isn't already on the platform, we will help recruit them at no extra cost. Lightster is perfect for: * Conducting customer discovery interviews * Distributing surveys * Performing user testing Features include: * Live conversations - effortlessly schedule moderated sessions with your target audience via Lightster * Surveys - quickly send out surveys to users on the platform and gain invaluable insights without overspending * Recorded sessions - built-in features for screen-sharing, recording, and transcriptions for all sessions * Double-screening - review comprehensive profiles before choosing participants * Web & mobile accessibility - Lightster operates seamlessly on both web and mobile platforms, ensuring maximum flexibility * Affordable all-inclusive pricing starting at just $12.50 per session, making it an economical choice for all your testing needs. With such a range of features, Lightster ensures you have everything you need for effective user engagement and research.

Description

Our services for customer feedback, task testing, and conversion optimization provide an excellent opportunity to gain insights into your customers' perceptions of your website while facilitating enhancements. By observing real individuals from your target demographic, you can identify areas where they might have lingering questions, face obstacles, or begin to feel a lack of trust. You can also trial a new feature, product, or marketing strategy with a select group of potential customers, allowing you to make necessary adjustments before launching it to your broader audience. Additionally, monitoring user behavior and documenting any unexpected interactions or challenges can help you rectify issues before they affect your customers. We present a variety of user testing services aimed at refining your user experience and increasing the likelihood of converting prospects into loyal customers. Furthermore, employing real users to capture their screen activity as they verbalize their thoughts during the process can provide invaluable insights on how to drive improvements effectively. Ultimately, this approach not only enhances user satisfaction but also fosters long-term customer loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$50/month
Free Trial
Free Version

Pricing Details

$29 per review
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Lightster

Founded

2022

Country

Canada

Website

www.lightster.co

Vendor Details

Company Name

UserInput.io

Founded

2016

Website

www.userinput.io

Product Features

Product Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

Alternatives

Alternatives

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Extellio International AB