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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Using our MIND platform, we create tailored solutions to address your specific challenges. Subsequently, we provide training for your team to manage these solutions and adjust the underlying models as necessary. Companies across various sectors, including industrial, medical, and consumer services, leverage our products and services to automate tasks that were previously reliant on human intervention, such as conducting visual inspections for product quality, ensuring quality assurance in the food sector, counting and categorizing cells or chromosomes in biomedical research, analyzing gaming performance, measuring geometrical attributes like position, size, profile, distance, and angle, tracking agricultural objects, and conducting time series analyses in healthcare and sports. With the capabilities offered by our MIND platform, businesses can seamlessly develop comprehensive AI solutions tailored to their needs. This platform equips you with all the essential resources required for each of the five stages involved in creating deep learning solutions, ensuring a smooth and efficient development process. Ultimately, our goal is to empower your business to thrive in a rapidly evolving technological landscape.

Description

With OTO, call centers gain complete visibility into customer call conversations within just 20 hours, enhancing their ability to complement NPS scoring through in-call intonation analytics. By pinpointing call agent engagement, businesses can proactively develop their workforce management strategies and streamline the quality assurance process for calls. OTO's language-agnostic capabilities provide diverse output parameters, while its API enables companies to begin analyzing all in-call conversations in a matter of hours. Take advantage of our free trial to start unlocking insights from your call data! Recognizing that voice is a crucial connection point with customers, we aim to empower organizations to effectively comprehend and utilize their voice data at scale. Whether you are creating a mobile application or building data analytics dashboards, our lightweight DeepToneTM engine offers access to robust voice models across any device, enriching your audio analysis with comprehensive acoustic labels suitable for nearly all audio formats. By harnessing these advanced tools, you can unlock new opportunities for customer engagement and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Axis LMS
Google Cloud Platform
Microsoft Azure

Integrations

Amazon Web Services (AWS)
Axis LMS
Google Cloud Platform
Microsoft Azure

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$100 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Machine Intelligence

Country

Hungary

Website

mi.services

Vendor Details

Company Name

OTO Systems

Founded

2017

Country

United States

Website

www.oto.ai/

Product Features

Deep Learning

Convolutional Neural Networks
Document Classification
Image Segmentation
ML Algorithm Library
Model Training
Neural Network Modeling
Self-Learning
Visualization

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Deep Learning

Convolutional Neural Networks
Document Classification
Image Segmentation
ML Algorithm Library
Model Training
Neural Network Modeling
Self-Learning
Visualization

NPS

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

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