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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The Mediatrix Sentinel CS is an advanced Session Border Controller (SBC) tailored for small to medium-sized enterprises, capable of being deployed in virtual settings whether on-site or within the cloud. It employs the same Microsoft Teams-certified DGW software as its hardware counterparts, guaranteeing smooth integration and support for Direct Routing capabilities. Among its notable features are SIP normalization, network demarcation, survivability, and a range of security protocols, including TLS/SRTP encryption and SIP-based firewalls designed to thwart DoS attacks. The Sentinel CS can manage over 6,000 concurrent sessions and accommodate more than 15,000 registered users without the need for extra licensing. To maintain service availability, it intelligently reroutes calls to secondary servers or the PSTN in case of primary server failures. Additionally, it offers QoS monitoring, remote mass management, and sophisticated troubleshooting tools, which not only help in reducing network maintenance costs but also enhance overall customer service quality. This makes the Sentinel CS an ideal choice for businesses looking to ensure reliable communication solutions amidst varying operational demands.

Description

Sentinel is a comprehensive platform designed for incident management, emergency mass notifications, and business continuity. This crisis communications tool enhances and speeds up your response during emergencies. With its dynamic digital features, users can issue mass alerts, share important documents, engage in chat discussions, and participate in instant conference calls. Built with a mobile-first approach, Sentinel ensures accessibility anytime and anywhere. Administrators can monitor the situation in real-time, with all information securely stored for analysis after incidents occur. It operates on a single-tenant, secure cloud infrastructure, safeguarding against potential cyber threats and server failures. Additionally, the Sentinel crisis console incorporates two-factor authentication, providing an additional security measure. Clients can also opt for a customizable white-label version of the Sentinel incident management app, enabling them to incorporate their branding. This versatile platform is widely utilized for managing critical incidents and crisis responses in various industries, including finance, law, entertainment, and engineering. Its adaptability and robust security measures make Sentinel an essential tool for organizations aiming to enhance their crisis management capabilities.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

KVM
Microsoft Teams
VMware Cloud

Integrations

KVM
Microsoft Teams
VMware Cloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

M5 Technologies

Founded

1992

Website

www.m5t.com/pages/mediatrix-sentinel-cs

Vendor Details

Company Name

YUDU

Founded

2007

Country

United Kingdom

Website

www.yudu.com/sentinel

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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