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Description
Online booking platforms are increasingly dominating the travel industry, drawing customers away from traditional travel agencies. This trend is largely fueled by the surge in internet users who prefer the convenience of self-service online booking options. To remain competitive against these platforms, travel agencies must leverage the quality of their customer service as their main differentiator. For smaller and medium-sized travel agencies, enhancing operational efficiency is a crucial challenge they must address. Striking the right balance between cost reduction and maintaining high service standards is vital. In today's ever-evolving landscape, travel agencies must adeptly manage their business size in response to economic fluctuations. With over two decades of experience in travel technology and innovative solutions, Merkur’s Travel Office 9.0 has been specifically crafted to support the needs of small and medium-sized travel agencies, empowering them to thrive in a competitive market. This specialized software not only streamlines operations but also enhances the customer experience, ensuring agencies can maintain their edge despite the rise of online competitors.
Description
mTrip delivers advanced white-label mobile and web platforms designed for the global travel industry. Its technology enables travel agencies, tour operators, and Travel Management Companies (TMCs) to optimize operations and deliver personalized, seamless experiences to every traveler.
Main Solutions:
- Mobile Applications: Custom-branded leisure and corporate travel apps offering offline itineraries, maps, documents, and destination insights.
- Itinerary Builder: A flexible cloud solution that merges bookings from multiple sources into rich, interactive itineraries available on mobile, web, or PDF.
- Itinerary Management: Smart automation tools that simplify trip creation, synchronize updates, and streamline traveler communication.
- Travel Documents: Branded digital and printable materials that include real-time updates and consistent design across channels.
- Risk Management & Duty of Care: A powerful suite providing traveler tracking, real-time alerts, and proactive risk intelligence to ensure traveler safety.
API Access
Has API
API Access
Has API
Integrations
Amadeus Central Reservations System (CRS)
Amex GBT Egencia
CertifyOS
Cornerstone Content Anytime
Ezus
GENESYS
GetYourGuide
Juniper Booking Engine
Missive
Perk
Integrations
Amadeus Central Reservations System (CRS)
Amex GBT Egencia
CertifyOS
Cornerstone Content Anytime
Ezus
GENESYS
GetYourGuide
Juniper Booking Engine
Missive
Perk
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Merkur Systems
Country
Germany
Website
www.merkursoft.de
Vendor Details
Company Name
mTrip
Founded
2009
Country
Canada
Website
www.mtrip.com
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
