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Average Ratings 0 Ratings
Description
The on-premises business phone solution that provides all the essential tools for your organization to enhance customer interactions. At the core of Mitel's premier on-site communication offerings lies MiVoice Business, which includes MiCollab, MiTeam Meetings, and MiContact Center Business, allowing employees to reap the benefits of unified, scalable, and mobile communication seamlessly. This solution equips your business with everything necessary to elevate communication standards through effective mobility, team collaboration, video conferencing, and outstanding customer experience management. MiVoice Business is tailored to accommodate businesses ranging from 5 to 130,000 users, whether operating from a single location or across multiple sites worldwide. Furthermore, the software installed on Mitel Collaboration Service Appliances can run on standard x-86 servers within a virtualized setup, streamlining operations by reducing the need for multiple appliances—an especially valuable feature for clients opting for a centralized unified communications deployment. With MiVoice Business, organizations can ensure that their communication infrastructure is both flexible and robust, fostering growth and innovation.
Description
Mitel Teamwork is a versatile collaborative application available both online and on mobile devices, specifically tailored for users of Mitel MiCloud Connect. It features a suite of integrated tools, including real-time instant messaging, team workspaces, video conferencing, and desktop sharing, all aimed at revolutionizing your work processes while boosting team productivity and collaboration, regardless of location. By combining these essential communication features into one comprehensive service, employees can minimize the time spent on connecting and maximize their engagement in meaningful conversations. This ensures a seamless communication experience across all devices, allowing users to easily transition from their desktop to mobile without missing a beat. The convenience of being able to pause a discussion on one device and continue it on another exemplifies the simplicity of the platform. With Mitel Teamwork, collaboration is possible anytime and anywhere, whether you're in the office, working from home, or traveling. This flexibility empowers teams to remain connected and efficient, further enhancing their ability to work effectively together.
API Access
Has API
API Access
Has API
Integrations
Arxes Data Management
CASH+ Call Recording Software
Calabrio Quality Management
Cendyn CMS
Cendyn Loyalty
Cendyn Revintel
Coeo
Google Cloud Contact Center AI
MiCloud Connect
OpenScape Session Border Controller
Integrations
Arxes Data Management
CASH+ Call Recording Software
Calabrio Quality Management
Cendyn CMS
Cendyn Loyalty
Cendyn Revintel
Coeo
Google Cloud Contact Center AI
MiCloud Connect
OpenScape Session Border Controller
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mitel Networks
Founded
1973
Country
Canada
Website
www.mitel.com
Vendor Details
Company Name
Mitel Networks
Founded
1973
Country
Canada
Website
mitel.com
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard