Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

NetDespatch stands out as a premier SaaS platform for managing parcel data specifically designed for postal and parcel carriers. This innovative solution empowers carriers to offer advanced web-based applications and services that seamlessly utilize delivery information sourced directly from order management and warehouse systems, allowing for the printing of shipping labels, customs paperwork, and manifests, while also generating necessary data files. Furthermore, the platform allows carriers to provide tracking services that monitor parcels from the moment they are dispatched until they reach their final destination. Among our primary clients are well-known postal and parcel services including Royal Mail, APC Overnight, Yodel, and New Zealand Post. By leveraging our platform, carriers not only facilitate online shipping and tracking for their customers but also gain access to an extensive range of integration services, resulting in notable expansion of their internet-connected customer bases, significant decreases in operational expenses, and enhanced customer loyalty. As the logistics industry continues to evolve, our commitment to innovation ensures that carriers remain competitive and capable of meeting their customers' ever-changing needs.

Description

The phone system for customer service departments. Yodel is a receptionist who pre-qualifies inbound voice communications. It also allows call management without switching to other tools. Our battle-tested infrastructure allows you to collaborate on calls and enjoy crystal clear voice quality. Your phone system will be up and running in just minutes. No need to transfer your business phone number. Yodel integrates seamlessly with over 1000 software tools, so you can connect your phone to your existing workflows. Yodel gives you access to over 100 countries' phone numbers so you can stay in touch with your customers wherever they may be. Yodel only works with reliable local carriers to ensure the highest quality call quality. We provide reliable service uptime and a secure phone infrastructure. Modern customer service teams must provide high quality customer support and ensure customer satisfaction. Yodel takes out the pain from phone systems and delivers what's important: voice communication.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Dialogflow
Discord
Drift
Easyflow
HubSpot CRM
HubSpot Customer Platform
Make
MetaMail
Microsoft Azure
Microsoft Teams
Pipedrive
Slack
Stackreaction
Zapier
Zynk

Integrations

Dialogflow
Discord
Drift
Easyflow
HubSpot CRM
HubSpot Customer Platform
Make
MetaMail
Microsoft Azure
Microsoft Teams
Pipedrive
Slack
Stackreaction
Zapier
Zynk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$25.00 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NetDespatch

Country

United Kingdom

Website

www.netdespatch.com

Vendor Details

Company Name

YodelTalk

Founded

2015

Country

United States

Website

www.yodel.io

Product Features

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Alternatives

Alternatives

2Ship Reviews

2Ship

2Ship Solutions