Average Ratings 2 Ratings
Average Ratings 256 Ratings
Description
Description
API Access
API Access
Integrations
Integrations
Pricing Details
Pricing Details
Deployment
Deployment
Customer Support
Customer Support
Types of Training
Types of Training
Vendor Details
Company Name
PastPerfect
Website
www.museumsoftware.com
Vendor Details
Company Name
ROLLER
Founded
2010
Country
Austin, Texas USA
Website
roller.software/
Product Features
Museum
Product Features
Amusement Park
ROLLER is an innovative, cloud-based platform designed specifically for venue management in amusement parks, enhancing operational efficiency and elevating guest experiences on a large scale. It enables the administration of admissions, online ticket purchases, seasonal passes, group reservations, and in-park expenditures all from one comprehensive system. By implementing timed ticketing and managing capacity in real time, ROLLER optimizes guest flow, minimizes wait times, and boosts overall satisfaction. The platform also enhances revenue opportunities through dynamic pricing strategies, upselling features, and a unified point of sale system for food, beverages, and merchandise. With integrated payment processing, customer relationship management (CRM), and detailed reporting, park operators can gain extensive insights into visitor behaviors and park performance metrics. ROLLER empowers amusement parks to function more effectively while driving revenue growth and ensuring guests enjoy seamless, unforgettable experiences.
CRM
ROLLER is a specialized CRM solution designed specifically for leisure and attraction venues, empowering operators to gain deeper insights into their guests and encourage repeat visits. It allows for the collection of every interaction—from online reservations to in-venue transactions—into a consolidated guest profile, providing your team with comprehensive visibility into customer behavior. Leverage advanced segmentation features to design targeted and personalized marketing initiatives based on spending habits, visit frequencies, personal preferences, and significant dates such as birthdays. Seamlessly integrated with your ticketing systems, point-of-sale, and online checkout, ROLLER guarantees that your data remains current and actionable. With marketing integrations, tailored data collection, and real-time analytics on campaign and checkout performance, ROLLER equips you to create meaningful guest experiences, enhance engagement, and boost revenue.
Event Check In
ROLLER is a cloud-based platform designed for group and party reservations, specifically tailored for attractions and leisure venues aiming to boost their event income while minimizing administrative tasks. It allows guests to effortlessly schedule and oversee parties online, handling everything from invitations and RSVPs to payments, thus providing a smooth self-service experience. The platform features dynamic party packages that automatically adapt to the size of the group, streamlining the process and saving valuable staff time. With integrated payment options, including deposits and payment links, ROLLER facilitates quicker bookings and curtails revenue losses. Additionally, it includes features for managing capacity, collecting waivers, and offering real-time analytics, empowering operators to implement effective and scalable event programs while ensuring that guests enjoy a memorable experience from the moment they book to when they arrive.
Event Management
ROLLER is an innovative cloud-based platform designed specifically for group and party bookings at attractions and leisure venues, aiming to boost event revenue while minimizing administrative tasks. Guests enjoy a hassle-free experience by booking and managing their parties online, which includes features for sending invitations, tracking RSVPs, and handling payments effortlessly. The platform offers dynamic party packages that adjust automatically according to the size of the group, streamlining the process and freeing up staff time. With integrated payment options, deposits, and payment links, securing bookings becomes quicker and helps prevent revenue loss. ROLLER also includes features for managing capacity, collecting waivers, and providing real-time reporting, allowing operators to execute efficient and scalable event programs, all while ensuring guests have a memorable experience from the moment they book until they check in.
Membership Management
ROLLER is a cloud-based solution designed for membership management that empowers attractions to enhance recurring revenue and foster enduring connections with their guests. The platform allows for the easy creation and administration of tailored membership programs, featuring automated billing, adaptable pricing options, and exclusive perks for members. Guests can conveniently buy, redeem, upgrade, and oversee their memberships both online and on-site, utilizing them effortlessly across various locations to ensure a uniform experience at every visit. ROLLER’s advanced payment technology minimizes the chances of failed transactions and customer attrition, leading to more stable income streams. With integrated point-of-sale, ticketing, and customer relationship management functionalities, operators can customize guest interactions, monitor member activity, and encourage repeat visits. Real-time analytics offer valuable insights into conversion rates, retention, and lifetime value, aiding in the optimization of membership initiatives.
Museum
ROLLER is a cloud-driven venue management solution tailored for museums, aiming to optimize operations and elevate visitor satisfaction. It offers a comprehensive system for handling online ticket sales, scheduled entries, memberships, group reservations, and events all in one place. By utilizing real-time capacity management and digital check-in options, ROLLER minimizes wait times and enhances visitor movement throughout the venue. It boosts revenue potential through adaptable pricing strategies, upselling opportunities, and additional options like exhibitions, guided tours, and exclusive events. With built-in point-of-sale, payment processing, and customer relationship management features, museums gain deeper insights into visitor behavior, allowing for personalized interactions and encouraging repeat visits. Additionally, robust reporting and analytical tools empower operators to make informed, data-backed decisions, ensuring the delivery of smooth and unforgettable cultural experiences.
Point of Sale
ROLLER is a cloud-based point-of-sale (POS) solution specifically designed for attractions and leisure facilities. With ROLLER, you can manage ticket sales, food and beverage purchases, retail items, memberships, and more from a single, user-friendly interface—eliminating the need to switch between different systems. Enhance your front desk efficiency, minimize wait times, and elevate the guest experience through quick transactions and seamless payment integration. ROLLER’s POS system effectively combines both online reservations and walk-in customers, providing real-time analytics and reporting to aid in informed decision-making. Built for adaptability, it operates on contemporary hardware and accommodates a variety of functions including check-ins, waivers, upselling, and promotional offers, enabling you to boost revenue per guest while freeing up staff time.
Ticketing
ROLLER is a cloud-powered ticketing solution tailored for attractions seeking to boost conversion rates and enhance visitor experiences. Featuring a contemporary, mobile-friendly checkout process, it allows guests to effortlessly purchase tickets, memberships, and additional items in just a few simple steps. Minimize cart abandonment and increase revenue through customizable upsells, packages, and promotional offers seamlessly integrated into the booking process. ROLLER’s ticketing system boasts real-time capacity management to avoid overbooking and improve staffing efficiency, along with integrated payment options and digital waivers for a cohesive user experience. From timed entries to group reservations, ROLLER equips operators with the necessary tools to maximize online sales while minimizing wait times and streamlining operations.
Venue Management
ROLLER serves as a comprehensive platform for managing venues, specifically tailored for attractions and leisure enterprises seeking to optimize their operations and enhance customer satisfaction. This cloud-based system allows users to handle various functions such as online ticket sales, point of sale transactions, payment processing, membership management, and group reservations—all within one solution. By consolidating multiple tools into a unified platform, ROLLER helps eliminate operational inefficiencies. It enables businesses to boost their revenue through upselling, customizable pricing options, and additional services while minimizing administrative tasks via automation and live data analytics. With robust reporting features, customer relationship management (CRM) tools, and smooth integrations, ROLLER provides operators with comprehensive oversight and control of their operations. Experience streamlined processes, superior customer engagement, and sustainable business growth with ROLLER.
Visitor Management
ROLLER is an innovative visitor management solution designed specifically for attractions and leisure facilities, enhancing the management of guest flow, check-in processes, and overall on-site experiences. It simplifies the entire visitor experience, from online reservations to arrival, by offering digital tickets, waivers, and self-service functionalities that minimize wait times and automate procedures. The platform's real-time capacity management feature allows for effective attendance control and operational optimization, while its integrated point-of-sale and payment systems facilitate effortless transactions throughout your facility. With consolidated guest profiles and comprehensive reporting, operators can gain crucial insights into visitor habits, helping to enhance engagement and boost operational efficiency. ROLLER ensures a seamless and interconnected experience for visitors from the moment they arrive until they leave.
Waiver
ROLLER is an innovative digital waiver solution tailored for attractions, aiming to enhance the check-in process, minimize paperwork, and elevate the overall visitor experience. Patrons have the convenience of signing waivers online prior to their visit or on-site using mobile devices or kiosks, which helps to eliminate congestion at entry points. Each waiver is automatically associated with guest profiles, allowing staff to easily confirm completion and expedite the admission process. In addition to ensuring compliance, these waivers generate valuable insights about guests that can be utilized for personalization and targeted marketing campaigns. With features such as multilingual support, smooth integration with booking and point-of-sale systems, and tools for managing group waivers, ROLLER assists operators in saving time, reducing friction, and providing a more streamlined and connected experience for guests.
Zoo
ROLLER is an innovative cloud-based platform designed specifically for managing venues such as zoos and aquariums. It simplifies various operations and enhances the overall experience for visitors. With ROLLER, you can oversee admissions, online ticket sales, memberships, group reservations, and animal interactions through a cohesive system. The platform allows for revenue growth through adaptable pricing strategies, upselling opportunities, and additional services, while real-time capacity management ensures optimal crowd control and prevents overbooking. Additionally, ROLLER features point of sale capabilities for retail and food & beverage services, maximizing each visitor's spending potential. By incorporating digital waivers, seamless payment processing, and comprehensive reporting tools, zoos can minimize administrative burdens, boost efficiency, and deliver unforgettable experiences that encourage repeat visits.