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Description
Rather than focusing on broad, outbound offers, engage in tailored, one-on-one marketing during your interactions with existing customers. Pega’s next-best-action methodology assesses various factors such as sales, service, risk, retention, and operational priorities in real-time to refine your communications. This empowers marketers to distinguish customers who exhibit potential for growth more effectively. By implementing Pega’s next-best-action strategies, you ensure that each customer receives the most appropriate action designed to increase your bank’s share of wallet. However, successful next-best-action strategies hinge on more than just internal customer data and transaction histories. The integration of real-time data from prevalent platforms like Hadoop, Cassandra, and Equifax allows you to enhance your strategies and gain a more comprehensive understanding of each customer. Consequently, this enriched data stream significantly improves your ability to make informed decisions in customer engagement.
Description
We facilitate digital transformation by providing comprehensive solutions utilizing Pega’s advanced technology. As a certified partner of Pega, we harness this innovative technology to develop digital process automation (DPA) and customer relationship management (CRM) applications tailored for enterprise clients across diverse sectors. Our approach is centered on creating meaningful value through the principles of agile, lean methodologies, and design thinking. Renowned as a leader in cloud software for customer engagement, service, and digital process automation, Pega is trusted by some of the most prominent brands worldwide. These brands utilize Pega’s AI-driven software to enhance every customer interaction across multiple channels while upholding their brand commitments. Furthermore, Pega’s low-code application development platform empowers enterprises to swiftly create and adapt applications that cater to the evolving needs of customers and employees, thereby fostering global digital transformation. Ultimately, Pega delivers benefits such as improved customer satisfaction, reduced operational costs, and enhanced customer lifetime value, ensuring a competitive edge in the market. In this rapidly changing landscape, leveraging Pega's capabilities is essential for businesses aiming to thrive.
API Access
Has API
API Access
Has API
Integrations
AWS Marketplace
Aprimo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pegasystems
Founded
1983
Country
United States
Website
www.pega.com
Vendor Details
Company Name
Saltech Consulting
Founded
2015
Country
Hungary
Website
saltech-consulting.com
Product Features
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Social Media Advertising
Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management