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ease
features
design
support

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Description

Rather than focusing on broad, outbound offers, engage in tailored, one-on-one marketing during your interactions with existing customers. Pega’s next-best-action methodology assesses various factors such as sales, service, risk, retention, and operational priorities in real-time to refine your communications. This empowers marketers to distinguish customers who exhibit potential for growth more effectively. By implementing Pega’s next-best-action strategies, you ensure that each customer receives the most appropriate action designed to increase your bank’s share of wallet. However, successful next-best-action strategies hinge on more than just internal customer data and transaction histories. The integration of real-time data from prevalent platforms like Hadoop, Cassandra, and Equifax allows you to enhance your strategies and gain a more comprehensive understanding of each customer. Consequently, this enriched data stream significantly improves your ability to make informed decisions in customer engagement.

Description

Effective business choices are informed by the analysis of real-time data from devices and sensors, which enables prompt actions. The IoT era introduces a vast number of interconnected devices, presenting significant opportunities to automatically generate valuable insights and create new revenue streams. By leveraging Pega’s top-tier case management and BPM solutions, organizations can seamlessly transform IoT-driven insights into strategically coordinated actions that span various business and system boundaries. Pega Machine Health plays a crucial role by continuously integrating people, processes, devices, and data to enhance the health and value of connected IoT devices. This functionality allows organizations to not only analyze situations but also recommend preventive measures and repairs, thereby enhancing the overall customer experience. To maintain a competitive edge in the swiftly changing IoT landscape, businesses can utilize the remarkable agility provided by Pega 7. Furthermore, Pega 7 empowers IoT teams to perpetually refine both the analytical processes and the coordination of actions driven by IoT data, ensuring sustained operational excellence. Such capabilities foster a proactive culture within organizations, enhancing their responsiveness to emerging challenges and opportunities.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace
Aprimo

Integrations

AWS Marketplace
Aprimo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pegasystems

Founded

1983

Country

United States

Website

www.pega.com

Vendor Details

Company Name

Pegasystems

Founded

1983

Country

United States

Website

www.pega.com/products/platform/iot

Product Features

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Product Features

IoT

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

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