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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Communication with your care team has never been more efficient and seamless. Our innovative software is designed to break down geographic and organizational barriers, ensuring you connect with the appropriate individual precisely when necessary. PerfectServe organizes and maintains all workflow protocols, call schedules, and contact preferences for every practice, workgroup, and care team member. You’ll never have to worry about who is on call again. With Dynamic Intelligent Routing®, you are linked to the most suitable person capable of taking immediate action. All that’s required is the patient’s name. PerfectServe® promptly identifies and connects you to the team members currently involved in the care of that patient. Enhance patient support throughout the entire care journey with automated messaging and secure virtual consultations, while including family members as needed. Additionally, by equipping operators with user-friendly call management tools, we significantly enhance the experience for patients when they reach out. This ensures that every interaction is as smooth and effective as possible.

Description

Telmediq’s Healthcare Communications Hub (HCH) provides a seamless connection between your hospital's clinical, IT, and telecom systems, enhancing communication and facilitating better care coordination. This improvement leads to a significantly enhanced patient experience and safety while also reducing costs for both clinicians and their support teams. The Telmediq HCH supports a range of integrations, addressing the issue of clinicians spending excessive time on simple, repetitive EHR tasks, such as locating available workstations, accessing EHR systems, checking test results, identifying care team members, and recording clinical notes. Many of these activities can be performed efficiently on a mobile device, eliminating the necessity for logging into the complete EHR system. Critical updates, test results, and order notifications can be received promptly as they are entered into the EHR, ensuring that healthcare professionals are always informed. This innovative approach not only saves time but also allows for a more responsive and agile healthcare environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Indent

Integrations

Indent

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PerfectServe

Country

United States

Website

www.perfectserve.com

Vendor Details

Company Name

Telmediq

Founded

2012

Country

Canada

Website

www.telmediq.com/healthcare-communications

Product Features

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Product Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Alternatives

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MH-CURE

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