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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Perspective AI is an advanced customer research platform driven by artificial intelligence, designed to facilitate genuine, organic conversations that reveal profound customer insights and support data-driven decisions. By utilizing a singular topic prompt, it automatically creates conversation guides and executes engaging interviews through voice or text at scale, subsequently providing immediate summaries, interactive analyses, and shareable highlights to unify teams around customer desires, pain points, and future plans. The platform's ongoing Voice of Customer (VOC) memory system guarantees that each new interaction augments a centralized knowledge repository, while real-time dashboards uncover trends, sentiment, and key decision factors without requiring manual configurations or intricate integrations. With the ability to launch in mere minutes, Perspective AI empowers product managers, customer success leaders, and market researchers with instant access to AI-driven discussions that convert qualitative insights into clear, actionable strategies, ultimately enhancing overall business effectiveness. This innovative approach allows organizations to stay agile and responsive to evolving customer needs, ensuring they remain competitive in today’s dynamic market landscape.

Description

The presence of toxicity in online environments presents a significant hurdle for both platforms and content creators. This form of abuse and harassment can stifle crucial perspectives in discussions, often pushing already marginalized individuals away from participating in these conversations. To address this issue, publishers, platforms, and users can leverage the capabilities of Perspective across various applications, such as comment sections, forums, or any text-driven interactions. Developers customize and implement Perspective to cater to diverse audiences, ensuring adaptability. Moderators benefit from Perspective by efficiently prioritizing and assessing flagged comments for appropriateness. Additionally, the tool provides valuable feedback to users who engage in posting harmful remarks. Furthermore, developers can create functionalities that allow readers to filter out unwanted comments, such as the option to conceal them. Ultimately, Perspective has been found to enhance user engagement by fostering safer dialogues and empowering individuals to contribute more positively online, thereby promoting a healthier digital community overall. The ongoing challenge of online toxicity necessitates innovative solutions like Perspective to ensure that all voices can be heard without fear of harassment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Jigsaw

Integrations

Jigsaw

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Perspective AI

Country

United States

Website

getperspective.ai/

Vendor Details

Company Name

Perspective

Website

www.perspectiveapi.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Product Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

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