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Average Ratings 10 Ratings

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ease
features
design
support

Description

Quality customer service is the foundation of successful businesses. Enhance your operations with a dedicated team of live virtual receptionists who can manage calls, respond to inquiries, schedule appointments, and more! Our receptionists are available when you need them, ensuring that every call is answered with professionalism and courtesy. You can rely on us to treat each customer with the same level of care and attention that you provide. We will represent your brand effectively by greeting every caller with a tailored introduction and navigating each interaction using a custom script designed specifically for your needs. Customers appreciate speaking to a live representative who comprehends their concerns and offers straightforward solutions to their questions. All of our receptionists possess native or near-native English proficiency. We will collaborate with you to determine how you'd like your calls and inquiries to be managed. With our virtual receptionists, your clients will feel as though they are communicating with someone right from your office. This seamless connection can significantly enhance customer satisfaction and loyalty.

Description

Smith.ai provides 24/7 virtual receptionist services that combine AI-powered automation with live, North America-based agents to enhance customer interactions. Their services include call answering, lead qualification, appointment scheduling, and payment processing, catering to businesses of all sizes and industries. By integrating with popular CRMs and calendar platforms, Smith.ai ensures seamless workflow management and efficient client communication. The platform leverages AI to improve accuracy and response times while maintaining a human touch for personalized customer experiences. With flexible pricing and scalable solutions, Smith.ai helps businesses streamline operations, boost lead conversions, and improve overall client satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

8am LawPay
Appointy
Apptoto
Axis LMS
Calendly
Capsule
Clio
Filevine
Harmonizely
Headnote
HubSpot CRM
HubSpot Customer Platform
Lawmatics
PracticePanther Law Practice Software
Salesforce
Setmore
Slack
Square Appointments
Wealthbox
Zapier

Integrations

8am LawPay
Appointy
Apptoto
Axis LMS
Calendly
Capsule
Clio
Filevine
Harmonizely
Headnote
HubSpot CRM
HubSpot Customer Platform
Lawmatics
PracticePanther Law Practice Software
Salesforce
Setmore
Slack
Square Appointments
Wealthbox
Zapier

Pricing Details

$14.99 per month
Free Trial
Free Version

Pricing Details

$140/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Reception 24/7

Founded

2020

Country

United Kingdom

Website

www.reception247.com/en-US

Vendor Details

Company Name

Smith.ai

Founded

2015

Country

United States

Website

www.smith.ai

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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