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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Syniverse's CPaaS (Communications Platform as a Service) Concierge is an innovative cloud-based messaging solution that enables businesses to engage with their customers in a more impactful and efficient manner. By utilizing a unified platform equipped with a variety of connectors, organizations can integrate their existing applications with various communication methods, allowing them to instantly reach their entire customer base across preferred mobile channels. This CPaaS offering is tailored to facilitate and hasten digital transformation efforts, catering to businesses at any stage of their development. With a customizable, plug-and-play design, companies can adapt the platform to align with their financial constraints, operational capabilities, specific needs, marketing initiatives, and customer experience goals. Since no single mobile channel can effectively reach every consumer, it is crucial to tap into multiple channels to enhance customer satisfaction and ensure a seamless interaction for all users, no matter which mobile platform they opt for. Ultimately, embracing such a comprehensive approach to communication allows businesses to foster stronger relationships with their clientele.

Description

UIB is a pioneering company that leverages artificial intelligence and prioritizes API functionality to enhance communication between humans and machines, striving to make these interactions as intuitive as those between people. Their innovative platform integrates a wide array of communication channels, AI technologies, and various connectors, including SaaS and IoT APIs, creating an endlessly scalable solution that simplifies the process of launching products. Among UIB's key offerings is the UnificationEngine, which serves as an omnichannel Messaging Service Platform (MSP) that allows users to access diverse communication services through a single, cohesive API equipped with over 50 connectors. Additionally, UIB provides Unified AI, a customizable chatbot creation tool and virtual assistant framework that facilitates content management and conversation insights across multiple languages and media formats. Furthermore, the H2X Exchange acts as a marketplace for cloud connectors, robotic process automation, and IoT integrations, fostering comprehensive interactions across all conversational user interfaces, ultimately enhancing user experience and engagement. Together, these innovations position UIB as a leader in the space of seamless human-machine communication.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace
Adobe Marketo Engage
BambooHR
Greenhouse
HireRight
Jira
Mailchimp
Microsoft Dynamics GP
Oracle Sales
SAP CRM
Sage 50
Salesforce
Workday Extend
Zendesk
Zoho CRM

Integrations

AWS Marketplace
Adobe Marketo Engage
BambooHR
Greenhouse
HireRight
Jira
Mailchimp
Microsoft Dynamics GP
Oracle Sales
SAP CRM
Sage 50
Salesforce
Workday Extend
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Syniverse

Founded

1987

Country

United States

Website

www.syniverse.com/products/cpaas-concierge

Vendor Details

Company Name

UIB

Founded

2014

Country

Singapore

Website

www.uib.ai/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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