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Average Ratings 0 Ratings
Description
Software solutions designed for the deployment of self-service kiosks, interactive information points, and multitouch applications are essential for modern communication. These platforms also facilitate the creation and management of digital signage screens aimed at enhancing employee engagement and streamlining internal messaging. Additionally, they enable the planning and oversight of signage content to ensure messages are effectively conveyed. In marketing and sales, such software allows for the development, storage, and distribution of modular and interactive presentations. Furthermore, it supports the publishing and sharing of these presentations and applications across mobile devices for a wider reach. Tailored software is also available for configuring and operating personalized guest pads and visitor tablets, particularly in the hospitality sector and during exhibitions. Hybrid applications and dashboards provide seamless integration of real-time data for business use. Touchway concierge solutions specifically offer user-friendly kiosk software designed to enhance self-service reception experiences, catering to visitors, participants, employees, residents, and guests alike. This technology finds application in digital welcome desks across various environments, including corporate settings, seminars, and conferences, thereby transforming the way organizations interact with their stakeholders.
Description
friendlyway Visitor Management is a cloud-based solution that automates the full visitor lifecycle – from invitations and pre-registration to self-service check-in, badging, and checkout. It connects with self-service kiosks or tablets so visitors can register themselves, scan a QR code or ID, capture a photo, and instantly receive a printed badge or access card. The system supports different visitor categories (guests, contractors, employees, temp workers, event attendees) and can be deployed across a single site or multiple locations.
Organizations can configure tailored workflows for each visitor type, including pre-visit questionnaires, NDAs and other agreements, safety briefings, knowledge checks, and e-signatures to meet internal policies and regulatory requirements. Online and onsite registration forms, omnichannel invitations and notifications, and multi-language support help standardize the process and deliver a consistent branded experience.
Reception and security teams benefit from real-time dashboards that show who is expected, who is on-site, and when visitors have checked out. The solution integrates with physical access control systems, Microsoft 365/Outlook, calendars, and other enterprise tools to enable host notifications, visit approvals, and automated access provisioning.
Built on the friendlyway Cloud Platform, the visitor management module can be combined with digital signage, wayfinding, and workforce management capabilities to support broader on-site experience and security use cases.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Integrations
HubSpot CRM
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$75 per kiosk/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Touchway
Country
Switzerland
Website
www.touchway.com/en/
Vendor Details
Company Name
friendlyway
Founded
1998
Country
USA, Germany
Website
www.friendlyway.com/visitor-management-solution/
Product Features
Digital Signage
Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor
Kiosk
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access
Product Features
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List