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Description
A cloud-based solution designed for travel companies allows them to effectively present their offerings online via a B2B/B2C portal while streamlining their daily operations by over 90%. This platform serves Destination Management Companies, Travel Agents, and Tour Operators, featuring modules for Flights, Hotels, Packages (both fixed and customizable), as well as Service contract management and booking engines. It also includes a Manual Booking Engine for handling uncontracted ad-hoc service requests and group bookings. Essential functionalities encompass Client Management (cash/credit), Markup Management, Access Rights, Market-specific contracting, Currency Exchange, Taxation, Operational Accounting, Analytics, BI Reports, Audit Trails, and more. The system automates various tasks, such as invoicing, supplier notifications, payment reminders, cancellations, and tariff change alerts, thereby significantly reducing time and labor costs. With a rapid booking engine capable of executing over 2000 complex hotel searches in under one second, it also offers an innovative yearly hotel search feature for a holistic view of available options. Additionally, the pricing model is designed to be budget-friendly, ensuring accessibility for businesses of all sizes. This comprehensive approach not only enhances operational efficiency but also improves client satisfaction by streamlining the booking experience.
Description
Zeal Connect is revolutionizing travel management by leveraging AI-driven automation to enhance and streamline two essential areas: Hotel Reconfirmation and Travel Desk Operations.
For Zeal Reconfirmation, our intelligent assistant proactively reaches out to hotels 48-72 hours prior to guest check-in via phone or email, utilizing the local language and adhering to the hotel's operational hours. It diligently follows up until a confirmation is received, identifies high-risk reservations, and ensures that your booking systems are continuously updated in real time.
In the case of Zeal Desk, our AI-enhanced platform serves as a supportive ally for travel enterprises. It efficiently categorizes changes to bookings, cancellations, and special requests, intelligently directs them, prioritizes urgent issues, and provides rapid multilingual assistance. This innovative approach not only increases operational efficiency but also significantly enhances the overall customer experience.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
No details available.
Pricing Details
$10k one time+ AMC for hosting
Free Trial
Free Version
Pricing Details
$1 per call
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Scale Horizon
Founded
2022
Country
United Arab Emirates
Website
www.scalehorizon.com
Vendor Details
Company Name
Zeal Connect
Founded
2024
Country
India
Website
zealconnect.com
Product Features
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations