Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 22 Ratings

Total
ease
features
design
support

Description

The phone system for customer service departments. Yodel is a receptionist who pre-qualifies inbound voice communications. It also allows call management without switching to other tools. Our battle-tested infrastructure allows you to collaborate on calls and enjoy crystal clear voice quality. Your phone system will be up and running in just minutes. No need to transfer your business phone number. Yodel integrates seamlessly with over 1000 software tools, so you can connect your phone to your existing workflows. Yodel gives you access to over 100 countries' phone numbers so you can stay in touch with your customers wherever they may be. Yodel only works with reliable local carriers to ensure the highest quality call quality. We provide reliable service uptime and a secure phone infrastructure. Modern customer service teams must provide high quality customer support and ensure customer satisfaction. Yodel takes out the pain from phone systems and delivers what's important: voice communication.

Description

The cloud phone solution is natively designed for the Zoom platform. Modern user interface and enterprise-class features to simplify voice communications. Zoom administrator portal allows you to manage and provision users, as well as monitor call quality and usage. Globally distributed Zoom cloud platform provides secure HD Voice with enterprise-class reliability. You can easily make and receive calls, share content and participate in video meetings. You can also send chat messages using Zoom desktop or mobile apps. You can easily elevate phone calls to Zoom Meetings without having to ask participants to hang up or dial in to a separate conference bridge. Native apps for Windows, MacOS and Android are easy to use and maximize voice and video quality. There is an ever-growing number of countries that provide local phone numbers. Customers who want to simplify global telephony carrier management can port numbers to Zoom.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams
Slack
Clari Copilot
Dialogflow
Drift
GTT Envision
Genesys Cloud CX
Jiminny
LiveHelpNow
Make
MetaMail
NiCE CXone Mpower
Pipedream
Pipedrive
PowerSuite
Salesforce
Theta Lake
Variphy
Zoom
Zoom Revenue Accelerator

Integrations

Microsoft Teams
Slack
Clari Copilot
Dialogflow
Drift
GTT Envision
Genesys Cloud CX
Jiminny
LiveHelpNow
Make
MetaMail
NiCE CXone Mpower
Pipedream
Pipedrive
PowerSuite
Salesforce
Theta Lake
Variphy
Zoom
Zoom Revenue Accelerator

Pricing Details

$25.00 per user per month
Free Trial
Free Version

Pricing Details

$14.99 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

YodelTalk

Founded

2015

Country

United States

Website

www.yodel.io

Vendor Details

Company Name

Zoom Communications

Founded

2011

Country

United States

Website

zoom.us

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Alternatives

Alternatives