GuestAssist Description
The GuestAssist App serves as an invaluable tool, functioning like an additional team member without incurring extra expenses. It enables guests to easily access all necessary information prior to and during their visit, significantly decreasing the volume of phone inquiries you might receive. Users can check their account balances and conveniently make immediate credit card payments online. It also provides directions to navigate around your property and access essential details regarding the amenities as well as local services available. Guests can stay informed about weather conditions to effectively plan their activities. Additionally, they can obtain Wi-Fi login information without needing to approach the reception desk. The app allows for the purchase of extras, such as breakfast options and picnic hampers, making their stay even more enjoyable. Overall, the GuestAssist App enhances the guest experience while streamlining operations for your staff. By integrating this app, you can offer a seamless experience that meets the needs of your guests efficiently.
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Condo Control
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Runtriz
Runtriz enhances guest engagement through the use of mobile messaging, emails, and promotional offers designed to boost awareness and attract potential visitors. By showcasing unique features, amenities, and nearby attractions, properties can elevate their profile and foster direct bookings. Once guests secure their reservations, Runtriz provides a suite of solutions that includes options for early check-in, room upgrades, and personalized staff recommendations, all of which can lead to longer stays and increased revenue. Guests are also empowered to initiate direct conversations with staff, allowing them to make special requests related to their accommodations, events, or activities. Engagement doesn’t stop at booking; throughout their stay, guests are supported by Runtriz features like mobile keys, food and beverage ordering, mobile check-in, mobile payment, and chat functions, all contributing to enhanced guest experiences that drive revenue growth. Additionally, during their stay, guests receive timely push notifications that offer customized promotions, information about local attractions, scheduling for amenities, transportation options, and event details. Furthermore, mobile controls for in-room entertainment, lighting, temperature, and electronic devices allow guests to tailor their environment to their preferences, enhancing their overall satisfaction. This comprehensive approach ensures that guests feel valued and connected throughout their entire journey.
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Prefme
An all-encompassing platform designed to enhance the entire digital experience for guests before, during, and after their stay. It eliminates waiting times with features like contactless Pre Check-in and Express Checkout while providing access to guest rooms via Mobile Key. This tool fosters effortless communication between guests and staff, addressing inquiries and requests efficiently. It allows for the collection of detailed Eat & Stay preferences to tailor in-room amenities and meals ahead of the guests' arrival. Additionally, it keeps guests informed about sanitization schedules and promotes services such as spa treatments and dining options. Guests can explore a full range of hotel offerings, including restaurants, in-room dining, and various activities, all available for booking through their mobile devices. Furthermore, the system enables guests to schedule services such as spa appointments, golf, or yoga sessions, creating opportunities for upselling and cross-selling. It also provides a feature for guests to scan QR codes on food labels and menu items, helping them identify ingredients and avoid allergens. Lastly, through the Prefme Partner listing, the hotel can effectively showcase different room types, dining options, available services, and hygiene measures, ensuring guests are well-informed and satisfied throughout their experience.
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Integrations
No Integrations at this time
Company Details
Company:
NewBook
Year Founded:
2010
Headquarters:
Australia
Website:
guestassist.app/
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Product Details
Platforms
Web-Based
Types of Training
Training Videos
Customer Support
Business Hours
Online Support
GuestAssist Features and Options
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