Best HaloPSA Alternatives in 2026
Find the top alternatives to HaloPSA currently available. Compare ratings, reviews, pricing, and features of HaloPSA alternatives in 2026. Slashdot lists the best HaloPSA alternatives on the market that offer competing products that are similar to HaloPSA. Sort through HaloPSA alternatives below to make the best choice for your needs
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SuperOps
SuperOps
220 RatingsSuperOps is a next-generation, all-in-one PSA-RMM platform designed for ambitious MSPs looking to scale efficiently. Infused with AI-driven intelligence and smart automation, SuperOps offers a comprehensive suite of features, from IT documentation to project management, ensuring MSPs have everything they need in one place. Say goodbye to juggling multiple disconnected tools—SuperOps empowers MSPs to move beyond outdated, fragmented systems with a cloud-native platform built for simplicity and productivity. Experience a seamless, modern solution that streamlines operations and makes managing IT services effortless. -
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Atera
Atera
1,923 RatingsThe all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now! -
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Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.
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ConnectWise PSA
ConnectWise
38 RatingsConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business. -
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ServiceDesk Plus MSP
ManageEngine
$1445 per year 1 RatingServiceDesk Plus is a web-based, fully-featured ITSM suite that is specifically designed for managed service providers. This all-in one ITSM solution provides comprehensive help desk, service desk and asset management in a multi-tenant architecture that has strong data segregation. This allows service providers to provide services and support to multiple clients through centralized controls. -
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Syncro
Syncro
$129 per user per month 25 RatingsSyncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM, and remote access in one affordable package. PLUS! Integrations to 50+ MSP and business tools you also love and use amp your efficiency even more. Syncro pricing is refreshingly simple—one flat fee for all PSA, RMM, and remote access features. Unlimited endpoints, no contracts, no minimums. -
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Halo Service Desk
Halo Service Solutions
$55.00 per user per monthExperts provide a truly unlimited service desk. All-inclusive cloud platform that connects your entire organization. It is designed to streamline workflows. Transform old ways of working into modern, intuitive workflows that empower teams to provide excellent service to customers. Standardize your processes and gain valuable insights to align IT with the business needs. You can make your business more cost-effective by having unlimited assets, customers, customers, reports and mailboxes. All modules are included as standard so you can scale your business efficiently. Halo Service Desk is trusted by customers from many sectors worldwide. We have 25 years of industry experience and work with our clients to make it a success. Halo Service Desk is an all-inclusive platform that streamlines your workflows. It's easy to customize and use. -
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DeskDay
DeskDay
$79DeskDay PSA, a cloud-based PSA, is a next-generation PSA that empowers MSPs with a modern, conversational solution that keeps customers happy, teams satisfied, and profitability high. DeskDay centralizes MSP operations with a unified PSA that includes the service desk, billing, reports and timesheets, quality assurance, announcements and an integrated multi-channel support ecosystem, IT-Connect, for end users. DeskDay provides MSPs with real-time information on service delivery, customer satisfaction and tech management. -
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Halo
Halo
Halo serves as a comprehensive platform that seamlessly integrates automated data assimilation, visualization, and supply chain analytics, empowering organizations to expand, secure a competitive edge, and enhance customer satisfaction. By utilizing Halo, businesses can merge various internal and external data sources into one cohesive data warehouse, allowing for rapid report generation and improved accuracy in supply chain planning through the interconnection of different data elements. Additionally, Halo offers flexible deployment options, whether on-premise, in the cloud, or through a hybrid approach, making it adaptable to diverse organizational needs. This versatility ensures that companies can effectively respond to changing market dynamics and customer demands. -
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A single, all-inclusive cloud platform that is ITIL-aligned will empower your IT team. Transform old ways of working into modern, intuitive workflows that empower employees and customers to provide excellent service. Standardize your processes and get valuable analytics to align IT with business needs. You can centralize your workflows and create one space for your ITSM software. HaloITSM combines ITIL best-practices and a flexible approach to ensure that you can improve service management while maintaining a great user experience. HaloITSM is trusted by customers in many sectors worldwide. Check out our case studies to see how they transformed their daily processes.
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Halo
Halo.rent
$50 per monthHalo serves as a tenancy platform that connects with over 20 leading suppliers, enhancing the entire lettings lifecycle through a fully digital, revenue-focused, and seamless experience. Say goodbye to the complexities of renting by utilizing the sleek and user-friendly mobile tools that today's tenants desire. By integrating the HaloOS tenancy platform with your existing property management system, you can streamline administrative tasks, automate compliance processes, and expedite deal closures. Features include real-time reference status updates, automated creation of tenancy agreements, and a managed marketplace for tenant services, all while ensuring compliance with the latest regulations. Additionally, a centralized hub for all communications is on the horizon. Halo acts as a comprehensive front-end business solution, allowing agents to focus on generating revenue rather than being bogged down by distractions. Revamp your lettings operation, consolidate your service providers, gain valuable business insights, and significantly reduce errors. With Halo, transforming your business into a more profitable venture has never been easier. Take the first step towards efficiency and success in your property management today. -
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Fidelis Halo
Fidelis Security
FreeFidelis Halo, a SaaS-based cloud security platform, automates cloud computing security controls. It also provides compliance across containers, servers, and IaaS within any public, private or hybrid cloud environment. Halo's extensive automation capabilities allow for faster workflows between InfoSec (DevOps) and Halo with over 20,000 pre-configured policies and more than 150 policy templates. These templates cover standards like PCI, CIS and HIPAA. The comprehensive, bidirectional Halo API, SDK, and toolkit automate security and compliance controls in your DevOps toolchain. This allows you to identify and correct critical vulnerabilities before they go into production. Free Halo Cloud Secure edition includes full access to the Halo Cloud Secure CSPM Service for up to 10 cloud service account across any mix of AWS and Azure. Get started now to automate your cloud security journey! -
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Halo Wallet
Halo Wallet
Free 1 RatingHalo Wallet offers a comprehensive platform for monitoring smart address activities and engaging in cryptocurrency transactions. With its smart wallet tracking feature, users can effortlessly follow wallets and observe their on-chain movements through an intuitive social feed. By participating in our ecosystem, you can enhance your NFT pass and unlock a world of possibilities. The integration with Lens Protocol allows users to access content shared by others by linking their Lens profile NFT. This crypto wallet serves as a one-stop solution for buying, selling, and managing tokens, available through both a mobile app and a Chrome extension, providing a secure, efficient, and user-friendly experience. Halo Wallet stands out as the ultimate Web3 portfolio tracker, supporting a wide range of tokens, DeFi protocols, and NFTs across various blockchains. Furthermore, as a self-custody social wallet, it prioritizes the privacy and security of your assets and personal data, making it an essential tool for any crypto enthusiast. -
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Vallum Halo Manager
Vallum Software
Vallum Halo Manager serves as a comprehensive Network Management and Monitoring (NMM) platform that empowers organizations to oversee their network devices, servers, workstations, applications, and databases, ensuring their availability and overall health. This innovative solution features a groundbreaking decentralized architecture, which removes the need for the complicated central server setups commonly found in other NMM systems. Additionally, the Halo Manager is uniquely customizable, as it allows for the integration of specialized microservice applications known as Halo Applications, which enhance the system's capabilities in a modular fashion. By incorporating these applications, organizations can tailor the Halo Manager to better fit their specific operational requirements and improve overall network performance. -
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HALO
Homecare Systems
The HALO Software System delivers unparalleled value for your investment, making it the leading choice in today's market. It provides tailored solutions for agencies of all sizes, whether small, medium, or large. Offering a comprehensive array of Health Care Services—including Home Care, Day Care, Behavioral Counseling, Life Skill Training, Residential, and Hospice Care—HALO ensures an immediate return on investment and significant cost savings. By evaluating its features, you will understand why HALO is the optimal software choice for agencies aiming to expand and remain competitive in the evolving Home Healthcare Industry. Dive into the available options and discover how HALO stands out as the premier Home Health Care solution, designed to help you save money, reduce workload, and foster business growth. With various purchasing plans tailored to fit your financial needs, HALO makes it easier than ever to equip your agency for success in this dynamic field. Explore the links to fully grasp the transformative potential of the HALO Software System. -
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HaloCRM
HaloCRM
£59 per user per monthHaloCRM, an omnichannel customer service solution, is designed for teams that want to improve their efficiency when dealing with customer inquiries. HaloCRM provides a platform that allows teams who interact with customers to manage conversations in any channel. The platform will ingest conversations from Twitter and Facebook, Facebook Messenger and other channels such as SMS, email, chat, phone, and more. This eliminates the possibility of missing inquiries and improves customer satisfaction by opening up more channels of communication. HaloCRM allows you to provide support anywhere. You can keep customers happy by using email, text, voice, chat and more. Big customer service team? Many complex processes? HaloCRM is able to handle all of your complex processes with its powerful workflows that are ready-to-use and drag-and drop configuration. HaloCRM makes it easier to prioritize customers and respond with one unified help desk, complete with built-in customer context to facilitate better conversation tracking. -
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Halo Upmix
NUGEN Audio
$499 one-time paymentHalo Upmix offers extensive control over your surround mix, enabling you to refine soundscapes from their natural origins to grand cinematic experiences. Its distinctive center channel management features, which include switchable dialog extraction, make it an ideal choice for various productions, ranging from archive restoration and television to the immersive 7.1 feature film format. The algorithms utilized by Halo Upmix create a natural and coherent spatial upmix that maintains the essence of the original audio without introducing any artificial effects such as reverb, chorus, or delays. Thanks to its ability to generate a cohesive spatial sound, you can trust in the quality of the downmix produced. The 'exact' mode function is particularly beneficial, ensuring optimal downmix performance when it is crucial to preserve the relationships between the original, upmixed, and downmixed audio versions, especially in cases of TV repurposing. Additionally, this versatility makes Halo Upmix invaluable for sound engineers seeking to enhance their audio projects while retaining high fidelity. -
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Thread
Thread Magic
Thread is the no-code AI Service Desk built specifically for Managed Service Providers (MSPs) who want to modernize operations without adding overhead. It combines conversational AI, triage automation, and unified chat tools into a single platform that connects seamlessly with your PSA systems like ConnectWise, Halo, and Autotask. In just 30 minutes, MSPs can deploy AI agents that automatically handle intake, prioritize tickets, assign categories, and complete time entries. The result: technicians gain back valuable hours, with response times improving up to 5x and resolution times reduced by 78%. Thread’s intuitive inbox interface eliminates refreshes and syncs every ticket, conversation, and update across platforms like Teams, Slack, and Messenger. Its Planner view allows easy scheduling, thread management, and collaboration—all in real time. With agentic triage, you don’t just automate tickets—you deliver smarter, faster service experiences that scale with your business. Designed for modern MSPs, Thread is the ultimate operating system for high-performing service teams. -
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Acronis Automation
Acronis
$49.00/month/ user Acronis Automation is a powerful Professional Services Automation (PSA) solution designed specifically for Managed Service Providers (MSPs) to optimize and streamline their business operations. It includes robust features such as automated billing and invoicing, service desk management, CRM tools, project management, inventory tracking, and KPI reporting. Seamlessly integrating with Acronis' Remote Monitoring and Management (RMM), cybersecurity, and data protection services, it provides a unified platform for managing tickets, automating workflows, and analyzing business performance. This centralized solution reduces manual processes, enhances efficiency, and improves client satisfaction, enabling MSPs to focus on delivering exceptional services and driving growth. -
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HappySat
Invarosoft
$49 per monthHappySat is a feedback collection platform designed specifically for Managed Service Providers (MSPs), effectively simplifying the process of conducting both Customer Satisfaction (CSAT) and Net Promoter Score (NPS) surveys through seamless integration with Professional Services Automation (PSA) tools. The system utilizes a four-smiley-face scale to gather client feedback for everyday tasks, projects, and onboarding processes, while NPS surveys assess overall client satisfaction levels. With real-time reporting and notifications, MSPs can easily celebrate achievements and quickly respond to any negative feedback received. The platform features an embedded survey option that integrates smoothly with leading PSA systems like ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, ensuring a rapid setup process and centralizing feedback management within current workflows. HappySat can be employed either as a standalone solution or as part of Invarosoft’s Stack Saver bundles, providing a comprehensive tool for collecting and analyzing client feedback in one convenient platform. Furthermore, this versatility enhances the ability of MSPs to improve their services continually based on the insights gained from client responses. -
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Naverisk RMM & PSA
Naverisk
$110 per monthBeautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues. -
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Deloitte Halo
Deloitte
Deloitte Halo is designed to be promoted to potential Whistleblowers, whether they are internal to an organization or part of a broader group of Eligible Whistleblowers. Our offering can be customized to align with the specific brand, culture, and operational scale of any organization, while clients also have the option to select a more straightforward, off-the-shelf version. By utilizing Deloitte Halo, Whistleblowers and Eligible Recipients receive guidance and support throughout the disclosure process, with the ability to independently check updates on their submitted cases at any time. Furthermore, Halo has been enhanced to incorporate a complaints module, enabling users to receive, manage, and resolve complaints from their entire customer base effectively. Additionally, we have introduced a registers module, which facilitates the tracking of various items such as gifts, conflicts of interest, and accidents, all seamlessly integrated within the platform. This comprehensive approach ensures that organizations can maintain transparency and accountability while fostering a safe environment for disclosures and complaints. -
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Halo
Footwork Solutions
The Halo Case Management System facilitates an extensive array of health and social care services, including recovery programs for both adults and youth dealing with substance abuse. It offers tools for outcome monitoring and assessment, equipped with a toolkit designed for measuring change effectively. The system is optimized for collaborative efforts, supporting a continuum from prevention to recovery. Users can efficiently manage cases related to individuals, groups, or properties, and generate reports on various outcomes. Additionally, the Halo System ensures that the data collected is not only comprehensive but also practical and beneficial for your specific needs. By streamlining these processes, it enhances overall service delivery in the health and social care sectors. -
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Strategy Overview
Strategy Overview
$60 per monthThe Strategy Overview is an automation platform designed for vCIOs and quarterly business reviews, created by managed service providers (MSPs) to enhance client strategic planning and facilitate digital transformation. It streamlines the quarterly business review process by automating tasks such as assessments, executive summaries, dashboards, roadmaps, budgets, and reporting on Office 365 and asset lifecycles, utilizing a modular template engine driven by the Arya AI agent. This comprehensive system connects with various PSA/RMM tools like ConnectWise, Autotask, Kaseya BMS, Syncro, and Halo PSA, as well as Office 365, allowing for the synchronization of essential company data like assets, user lists, tickets, warranties, and licensing information. Clients benefit from a customizable white-labeled portal that presents detailed insights into their strategy, health scores, and essential data points such as asset and user information, tickets, budgets, and roadmaps. Furthermore, the platform automatically refreshes warranty and asset data, which helps MSPs dramatically cut down on quarterly business review preparation time from several hours to mere minutes, while also standardizing processes, highlighting security and compliance insights, promoting proactive recommendations, and transforming assessments into strategic avenues for revenue growth. This innovative approach not only enhances efficiency but also empowers MSPs to deliver more value to their clients. -
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Kaseya BMS
Kaseya
1 RatingKaseya BMS is a comprehensive PSA platform that modernizes IT service delivery by automating complex workflows and consolidating business processes into one intuitive interface. It features AI-powered service desk capabilities that quickly resolve tickets with smart writing assistance and auto-suggested documentation, boosting technician productivity by 25%. The software also automates billing cycles to eliminate errors and accelerate invoice processing, supporting various billing types including time-tracked, recurring, and project-based invoices. Designed to enhance team collaboration and customer satisfaction, Kaseya BMS integrates seamlessly with existing business tools to ensure a unified, efficient workflow across IT operations. -
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HALO
HALO Range Solutions
HALO is an essential component of your operations, serving as a robust Business Management Platform (BMP) hosted in the cloud. This platform employs a strategic methodology to oversee every revenue-generating facet of your enterprise. With HALO at your disposal, you can effectively manage all aspects that contribute to your income, which encompasses your team of instructors, scheduling range time, organizing courses, handling rentals, managing memberships, and overseeing your apparel line. Additionally, it allows for customers to sign waivers and store them online for convenient access. The Business Manager facilitates the establishment of all pertinent social media accounts, enhancing your online presence. You can effortlessly run promotions through your website, supported by our marketing expertise. Furthermore, we will create and implement email campaigns directed at your entire mailing list, ensuring that your outreach is comprehensive. We take care of everything so that your representatives can focus on what truly matters, while we keep an eye on all the details and manage them efficiently. This way, you can concentrate on growing your business without being burdened by administrative tasks. -
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RangerMSP
RangerMSP
$49.95 per monthRangerMSP offers an affordable, on-premise PSA solution tailored specifically for small to mid-sized IT service providers and managed service providers (MSPs). This software simplifies the management of your IT services business, allowing you to work efficiently and securely. With a focus on enhancing customer service, boosting sales, and facilitating growth, RangerMSP stands out for its user-friendly and intuitive interface. Installation is straightforward, enabling you to begin operations in just a few minutes, and it requires minimal training, making it accessible to all users. You will be impressed by how quickly it aids in tracking tasks and managing operations effectively. Since its inception in 2004, RangerMSP has continuously evolved through valuable user feedback, ensuring it meets your specific requirements. Your data remains secure on a server that you control, whether it's on-premise or cloud-based, providing you with the ability to manage security levels and access direct database for external reporting. Additionally, the advanced API allows for seamless integration and customization. The database is open, ensuring that your data is always yours, indefinitely. This commitment to user empowerment and control sets RangerMSP apart in the competitive landscape of IT management tools. -
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Halo Health Platform
Halo Health
A unified platform designed for role-based collaboration effectively merges scheduling, team management, and communication, all while being cost-efficient. This cloud-hosted solution enhances patient care by minimizing clinician fatigue and reducing disruptive interruptions. It broadens the referral network through a community platform that fosters shared communication and scheduling among health systems and their affiliated organizations. By delivering critical information to the appropriate person, role, or team in real time, the Halo Clinical Collaboration Platform acts as a central hub for time-sensitive data. This streamlined approach to role-based communication greatly accelerates care team coordination and boosts clinician productivity. The Halo Platform is adaptable, accommodating health systems or hospitals of any size. Incorporating features such as secure messaging and on-call scheduling, this integrated platform further drives down expenses. With its user-friendly design, the Halo Platform ensures ease of use and maintenance, ultimately supporting healthcare providers in delivering timely and effective patient care. -
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Accelo
Accelo
$24 /User / Product / Month Accelo is a beloved tool among professional service firms globally, designed to effectively manage client projects and enhance profitability. This comprehensive cloud-based platform encompasses every facet of client work, from initial prospecting to final payment, covering areas such as sales, project management, ticketing, retainers, timesheets, and resource allocation, all accessible from any location. Focusing on both time efficiency and financial management, this client work management system provides an integrated view of the latest business metrics and financial health. By centralizing client interactions, activities, and tasks within a single interface, users can effortlessly track progress without the need for constant status inquiries. Accelo optimizes workflows and boosts productivity across teams, fostering improved visibility and collaboration that empower leaders to effectively manage their businesses while allowing professionals to concentrate on their most critical tasks. Moreover, with the aid of robust automation features, managers can easily ensure that projects are completed on schedule and within budget, enhancing overall operational effectiveness. This makes Accelo an invaluable asset for any service-oriented organization looking to thrive in a competitive environment. -
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HALO Inventory Management
Checkpoint Systems
Elevate your sales, enhance customer experiences, and streamline operational efficiency with our innovative inventory management software, HALO. Leveraging advanced cloud technology, HALO integrates over 15 years of expertise in implementing RFID for item-level traceability in global retail, providing a highly adaptable solution that allows for swift RFID deployment without the hassle of added infrastructure. Typically, RFID has demonstrated the potential for a return on investment within 12 months or less, as it improves inventory precision, expedites goods handling, resolves discrepancies swiftly, and accelerates stock movements. HALO empowers retailers to meticulously track each RFID-tagged product from its manufacturing origin right through to its retail destination, featuring modules specifically designed to guide you through the process. This SKU-level visibility allows retailers and brands to optimize every item in their inventory, irrespective of its physical location or the method through which the customer purchases it. Ultimately, HALO not only refines inventory management but also fosters a deeper connection between retailers and their customers, driving growth and satisfaction across the board. -
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Halo Feedback
Halo Feedback
Halo Feedback provides advanced yet user-friendly competency assessment software designed to promote growth for individuals, teams, and entire organizations. Collaborating with a range of global partners, from specialized boutiques to major industry leaders, Halo Feedback implements 360-degree feedback and competency evaluations, delivering valuable insights. We excel in addressing the intricate requirements of international companies while offering straightforward, intelligent, and effective solutions. Our custom employee feedback and competency assessment tools are specifically designed to meet your unique needs. By utilizing your competencies and survey items, you can set essential survey parameters, including rating scales, languages, respondent demographics, and question formats. What distinguishes us is our comprehensive reporting and data analysis capabilities; not only are our reports visually appealing, but they also provide leaders and organizations with vital information that fosters growth at all levels. Furthermore, our commitment to innovation ensures that we continually enhance our offerings to meet evolving market demands. -
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Autotask PSA
Datto, a Kaseya company
$50 per user per monthDatto's Autotask Professional Services Automation (PSA) platform stands out as a robust and user-friendly cloud solution that offers a comprehensive overview of an entire business, empowering Managed Service Providers (MSPs) to streamline operations and leverage data insights for enhanced service quality, productivity, and profitability. This innovative PSA tool enables MSPs to optimize every facet of their operations, integrating essential resources necessary for managing a successful services business. With its centralized operations, Autotask PSA enhances understanding through highly customizable dashboards and widgets, facilitating informed decision-making based on real-time data. Additionally, the platform is designed for ease of use, eliminating the need for extensive testing, maintenance, or frequent updates, while boasting a remarkable 99.99% uptime and top-tier security features. Serving as a vital backbone for MSPs, the PSA acts as a single point of reference for business operations, driving efficiency by automating various workflows and processes. In doing so, it not only simplifies management tasks but also empowers MSPs to focus on delivering exceptional service to their clients. -
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Giving Halo
StartCHURCH
$15 per monthGiving Halo is an integrated, cloud-based platform designed for online giving and donation management tailored specifically for churches, ministries, and nonprofit organizations. This platform features a comprehensive dashboard that enables institutions to analyze donation patterns over various periods—be it weekly, monthly, or yearly—and also track progress toward specific designated funds, such as those allocated for building or mission initiatives. Users can easily document incoming donations, specifying fund designations and details regarding tax deductibility, and subsequently reconcile these with bank deposits. With its advanced donor management capabilities, Giving Halo maintains detailed profiles for both individual and organizational donors, along with their donation histories and contribution specifics, allowing churches to monitor giving activities continuously or archive information related to inactive donors. Additionally, the platform includes versatile reporting tools that facilitate the generation of giving statements, receipts, and reports that can be exported in PDF or CSV formats, making them suitable for bookkeeping purposes or for presentation during board meetings. As a result, Giving Halo empowers organizations to streamline their financial tracking while fostering stronger relationships with their donors. -
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N-able MSP Manager
N-able
Your primary goal in this industry is to generate revenue while delivering exceptional IT services. However, many help desk solutions can hinder profitability by overwhelming engineers with unnecessary tasks. N-able MSP Manager™ disrupts this cycle by allowing you to focus on the essential aspects without drowning in trivial details. This software empowers you to deliver value that maintains client loyalty while centralizing all your customer information within a single IT service management platform. Enhance convenience for your clients through a customizable customer portal that reflects your brand. Monitor your business's performance with intuitive dashboards and reports, and efficiently resolve issues on-site using the MSP Manager mobile application. Streamline operations with swift scheduling options and capture vital information through a simplified ticketing process that gets you back to your core work quickly. Every minute an engineer spends on non-billable tasks inflates operational costs, and over time, these expenses can accumulate significantly, affecting your bottom line. By optimizing your workflow with MSP Manager, you can reclaim those lost hours and drive profitability. Ultimately, investing in the right tools can transform your business efficiency and client satisfaction. -
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Zephyr Scale
SmartBear
$10 per monthEnhance your software delivery speed and quality with integrated test management and automation within Jira, driven by HaloAI. Benefit from cross-project hierarchical test libraries, customizable parameters, shared test steps, and virtually limitless storage capabilities. Gain insights through 70 different cross-project reports, comprehensive change tracking, and test case versioning, all ensuring 360-degree traceability. Experience AI-powered no-code test automation alongside intelligent test step recommendations, record-and-playback features, BDD, and CI/CD integrations. As release cycles become more rapid and feature-rich, a more strategic approach to test case design is essential. Utilizing test modularization in Zephyr Scale dramatically minimizes redundancy during the design process while enhancing reusability for extensive test case libraries. You can streamline manual test automation with SmartBear HaloAI, as Zephyr Scale offers in-depth visibility throughout your entire test management journey, seamlessly integrated within Jira. Users can efficiently create and link test cases to user stories, initiating test executions directly from the issue screen for a more fluid workflow. This unified approach not only simplifies the testing process but also fosters collaboration among teams, ultimately leading to higher quality software releases. -
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HaloVoice
Halo AI Labs
$9.90/month HaloVoice is an innovative AI tool designed for real-time speech-to-speech translation, making it ideal for activities such as streaming, gaming, and online meetings. This versatile application integrates effortlessly with a variety of platforms, including OBS, Discord, Zoom, Slack, and Teams, providing users with an array of voices and personas to choose from, as well as the capability for voice cloning. The system boasts low latency and high audio quality, ensuring clear and effective communication across diverse settings. Whether you’re collaborating with teammates or engaging with an audience, HaloVoice enhances the interaction by breaking down language barriers in an instant. -
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BigTime is an online time and billing system that professionals use. BigTime allows firms to use time and expense tracking tools as well as WIP management, billing, invoicing, task management tools and many other features in one platform. BigTime, which is cloud-based and has an intuitive interface, bundles industry best practices and operational know-how into a user-friendly app that runs on any desktop or mobile device. BigTime integrates with top productivity apps like Zapier, Lacerte and Slack. From project creation to client payments, BigTime streamlines firm operations with intuitive budgeting, project management, and invoicing solutions that can be configured to automate even the most complex scenarios.
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BeeCastle
BeeCastle
$299/month Keep a close eye on your essential business metrics, evaluate team performance, and implement our established strategies for effective up-selling and cross-selling within your team. Having analyzed over $5 billion in sales activities and more than 10 million business interactions, BeeCastle has refined its recommendation engines, checklists, and AI-driven prompts, empowering you to handle account management with assurance. Seamlessly integrating with your existing software, BeeCastle automates processes across platforms such as Microsoft Outlook, Teams, Xero, ConnectWise Manage, Datto AutoTask, and HaloPSA, among others, ensuring you have the tools needed for streamlined operations. This comprehensive approach not only enhances efficiency but also drives better results for your business. -
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PMEntire
PMEntire Solutions
PMEntire offers a comprehensive platform for overseeing professional services, encompassing everything from bidding to billing. Our solutions have been successfully implemented by numerous Fortune 500 companies in over 50 countries, effectively catering to their distinct business requirements. Esteemed clients such as Siemens, Fujitsu, DHL, Honeywell, and Global Wind Services highlight our credibility in the market. With more than two decades of industry expertise, our products remain several years ahead of the competition. As a client-focused organization, we take great pride in delivering highly customizable solutions tailored to meet the specific demands of various sectors, ensuring that we remain at the forefront of innovation in professional services management. -
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Zervicepoint
ENFO Group
Allow Zervicepoint to handle your Service Desk challenges while streamlining tedious manual IT tasks, enabling you to enhance service delivery to your colleagues within the organization. Take a moment to relax and revamp your onboarding and offboarding procedures once and for all! By leveraging automation, you can expedite and simplify the entire process, allowing your team to relish the benefits of a seamless work environment. The Perstorp Group revolutionized their operational efficiency by automating frequently utilized business processes across their organization. Embrace automation for repetitive tasks and uncover innovative methods to establish sustainable business workflows. This transformation ultimately provides all employees with more time to focus on their core responsibilities. Treat Zervicepoint like a modern e-commerce platform, showcasing your services to clients and team members in an engaging manner. By making it easy and enjoyable for your colleagues to adopt automation, you’ll witness a significant boost in productivity and overall workplace satisfaction. As a result, the entire organization can thrive in an efficient and collaborative environment. -
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Kytes
Kytes
Kytes PSA can be integrated with ERP, CRM, HRMS, BI and any other third-party or home-grown application to provide the single source of truth. Kytes PSA is built on state-of-the-art-technology-stack, offers comprehensive and thoughtful functionalities, excellent user experience, secure & scalable & single tenant cloud hosting. Its highly configurable and that makes it easier to implement and response to the change requests becomes time and cost efficient. Overall Kytes PSA provides the best value to cost ration across global PSA offerings. Kytes PSA can be used to drive different project types, contract types (T&M, Fixed Price, Retainership, UFP and others), delivery methodologies like waterfall, agile, ticket based etc., Kytes PSA provides the best of both worlds, an out-of-the-box and yet tailor made solutions for customers looking to digitize and automate their complete business processes for customer projects, New Product Development (NPD) projects and Internal Initiatives projects. -
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Support Fusion
Support Fusion
$500Support Fusion is an integration platform that requires no coding, specifically designed for Managed Service Providers (MSPs) catering to enterprise clients. Our application streamlines the synchronization of tickets between ITSM systems like ServiceNow, Jira, and Zendesk, and MSP PSA tools such as ConnectWise, Autotask, and HaloPSA. It allows for seamless bi-directional syncing of tickets, statuses, comments, and attachments, ensuring that both parties remain informed without the hassle of redundant tasks. This solution helps MSPs save significant time each week, prevent SLA violations, and achieve precise reporting with minimal manual input. Targeted at mid-to-large MSPs that support enterprise accounts, Support Fusion reduces unnecessary duplication of work and fosters growth by transforming support data into actionable service intelligence. Users can quickly initiate the process using our prebuilt connectors and easy-to-follow setup, eliminating the need for custom scripts or extensive development work, making it an efficient choice for businesses looking to enhance their service delivery. Additionally, the platform's user-friendly interface helps teams get accustomed to the system in no time, further contributing to operational efficiency. -
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Halo Security
Halo Security
$399 per monthGain a comprehensive understanding of your attack surface with Halo Security. Our user-friendly, all-inclusive platform for external cybersecurity assessment and surveillance assists numerous enterprises in safeguarding their customer information. In today’s fast-paced business environment, developers frequently introduce new websites, services, and software while older assets may be neglected, and new acquisitions are integrated. Every website, server, certificate, or third-party JavaScript introduces another potential vulnerability for attackers aiming to access customer data. Our innovative agentless and recursive discovery engine identifies hidden assets, enabling you to focus your security efforts effectively from a unified interface. With capabilities ranging from firewall oversight to penetration testing, you can seamlessly allocate the appropriate resources to each asset through our centralized dashboard. Furthermore, with prompt access to the details of each asset, you can ensure that all elements under your management are being thoroughly monitored for potential threats, thereby enhancing your overall security posture. In an era where data breaches are increasingly frequent, having a robust monitoring system is essential for maintaining customer trust and compliance. -
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ServiceTree
ServiceTree
$0.99 per monthRather than dealing with a barrage of emails, clients can easily select a time on the calendar with a designated technician or the next available team member. ServiceTree is tailored specifically for the unique requirements of Managed Service Providers (MSPs), built using insights gained from over 100,000 service tickets. This platform integrates effortlessly into everyday workflows as a downloadable Chrome extension. With a quick setup that takes only 5-10 minutes, technicians can efficiently transition to their next ticket with just a click. Managers benefit from a different interface compared to their technicians, allowing them to view the upcoming five tickets assigned to the techs. By pressing the OpenNext™ button, technicians can instantly change the ticket status to "in progress" while initiating time tracking. ServiceTree is making significant strides in transforming professional services automation within the MSP sector through its innovative OpenNext™ technology, making operations smoother and more efficient than ever before. This approach not only enhances productivity but also improves client satisfaction by streamlining communication and service delivery. -
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Photomizer
Avanquest Software
$29.99Photomizer 3 enhances your images automatically by identifying their weaknesses and transforming them into strengths. While it may seem like sorcery, the process is rooted in intricate workflows developed by photo editing experts. Drawing from thousands of images for inspiration, the software meticulously analyzes and edits various situations for optimal results. It pinpointedly identifies areas within the photo that can be enhanced, enabling precise editing. This tool offers professional-level automation for users who desire flawless images. Additionally, the statistics feature gives you insights into the number of photos you have optimized. The photo enhancement algorithm has seen significant advancements, including the elimination of halo effects surrounding objects. Now, the optimization process is quicker than ever, being up to 12 times faster. Furthermore, the software has become more user-friendly, incorporating functionalities like user statistics, preferences, and recent presets to streamline the experience. Overall, Photomizer 3 stands as a powerful solution for anyone aiming to elevate their photography effortlessly.