NorthStar Description
Your utility's lifeblood are your customers. Your success is measured by their satisfaction. Modern technology gives staff the ability to empower them and provide consistent customer service at every touchpoint. NorthStar Customer Information System, (CIS), helps utilities manage millions in customer accounts and utility bills each month. NorthStar CIS supports all customer interactions, from new account setup to credit history profiling. It is a robust, reliable and highly configurable suite of applications.
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North One
America's business banking. Better banking was what business builders wanted. North One was born. In minutes, you can open an account. You are responsible for building your business, creating jobs, and serving your community. It's hard work. North One makes it easy to manage the most difficult parts of your business. We're here to help you focus on the road ahead. North One is built for freelancers, small businesses and startups across America. Smart integrations with existing tools allow you to make payments, track your money, and automate your finances. North One was designed to make managing money simple so you can concentrate on running your business. No more branches. No more lines. No more paperwork. Access your North One Account 24/7 from your smartphone or computer. No matter where your business is located, you can access it from anywhere. Automatically create envelopes for taxes, payroll and rent.
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inHANCE
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Diversified Billing
Diversified Billing is one part of an integrated suite of software that includes fund accounting, payroll, permit, purchase order and depreciation software.
Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually.
Diversified Billing is designed to help you accommplish two objectives.:
1. Significantly increase customer satisfaction and service., and
2. Allow your staff to utilize technology to work more efficiently.
Customer service staff can provide top notch service when every scrap of customer account information is available from a single customer service screen. Customers can access their account information and pay bills 24/7 through an online portal. Billing staff will appreciate it when the Workflow Wizard sets up each of their processes exactly right every time. And they will love being able to request a re-read through our Mobile Work Orders software and get the new numbers back just as soon as the re-read is completed.
Diversified Billing integrates with any accounting and any meter reading system.
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Pricing
Pricing Starts At:
$250000.00/one-time
Integrations
Company Details
Company:
Northstar Utilities
Year Founded:
1976
Headquarters:
Canada
Website:
www.northstarutilities.com
Media
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Product Details
Platforms
Web-Based
Customer Support
Online Support
Live Rep (24/7)
NorthStar Features and Options
Utility Billing Software
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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