CHARMS
CHARMS is a secure online case management system that manages all aspects of record-keeping for foster care, adoptions, children residential, supported housing, residential family centers, foster carer recruitment hubs and other care services.
SCN is a non-profit organisation and will always be privately owned. It is based on the sociocracy principles, so that all employees and customers are a part of the CHARMS Community and its growth and progress. Everyone - employees and customers, suppliers, and most importantly, CHARMS users - has a say on what CHARMS should do. We want to make sure that educators, social workers and other care providers, as well as support staff, can focus on their work knowing that CHARMS will protect their sensitive information.
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ClickLearn
ClickLearn simplifies complex business processes using popular software. You can create multi-format learning materials in any language and publish them to a 24/7 learning portal with just one click. A video walkthrough of the process, with narration in your preferred language. Put your learning to the test. This interactive simulation of your workplace allows you to test your knowledge without any hints. Interactive simulation of your workplace environment that guides you through the process. This guide is step-by-step. ClickLearn wrote this guide with perfectly cropped screenshots. ClickLearn Assist can be your go-to helper when you are stuck, need process help, or want to try a new process in the live system. You don't have to worry about making another mistake. All your learning materials can be auto-translated with a click of a button
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Userlane
Userlane is a digital adoption platform that allows anyone to learn any software in a matter of minutes. Our interactive guidance technology and virtual assistant on-demand provide contextual and tailored support for software users. Our solution is suitable for both employee training and onboarding (enterprise digitization) and customer onboarding (software vendors). Our interactive, step-by-step guides guide users through any browser-based software in real time. This helps them to achieve their goals quickly. Userlane helps customers and employees get onboarded faster, reduces support tickets by up to 75%, and improves productivity and user satisfaction. Our DAP is the perfect solution for companies with distributed workforces who want to automate and scale their support and software training.
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eAdopt
eAdopt is an innovative, cloud-driven case management and notification platform designed specifically for professionals in the adoption sector. This hosted software offers a secure environment for adoption experts to effectively oversee their caseloads. Various organizations, including training, consulting, home study, foster care, and adoption agencies, as well as attorneys, utilize eAdopt to provide adoptive parents with secure access to personalized tasks and document submission capabilities. In this system, parents can track the progress and current status of their adoption processes, while agencies take advantage of communication functionalities to send automated alerts, group updates, and direct messages to families and staff members. Moreover, eAdopt facilitates the management of birth parents, embryo donors, and children awaiting adoption through its comprehensive portal. With a mission to enhance the adoption experience, eAdopt aims to enable agencies to connect children with loving families in a more efficient manner. By leveraging this cloud-based software, agencies are better positioned to empower both their staff and clients throughout the adoption journey, fostering a supportive environment for all involved.
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