Q-assign Description

Q-assign is an integrated solution within Salesforce that automates the assignment of leads and cases, streamlining the workflow for sales and service teams. This tool allows businesses to direct records—such as leads, cases, accounts, and custom objects—utilizing customizable rules based on various factors, including territory, skills, priority, or availability. With support for different distribution methods such as round robin, load balancing, and rule-based assignment, Q-assign ensures that work is allocated in a fair and efficient manner. Operating in real time, it instantly assigns records as they are created or modified, thereby minimizing response times and preventing potential leads from becoming stale. Furthermore, Q-assign offers features for tracking assignment efficiency, managing queues, and balancing workloads effectively when team members are unavailable, ultimately enhancing overall productivity and responsiveness. Additionally, this solution empowers organizations to adapt their assignment strategies based on evolving business needs and team dynamics.

Pricing

Free Trial:
Yes

Integrations

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Ortoo
Year Founded:
2010
Headquarters:
United Kingdom
Website:
ortooapps.com/q-assign/

Media

Q-assign Screenshot 1
Recommended Products
Manage your Classes Icon
Manage your Classes

For educational organizations looking for a class management software of size of school, academy or studio

DreamClass helps you efficiently manage all of your processes. Enjoy professional school management for any educational institution, in minutes!
Learn More

Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Business Hours
Online Support

Q-assign Features and Options

Q-assign User Reviews

Write a Review
  • Previous
  • Next