Salesforce Agentforce 360 Platform Description

Agentforce 360 Platform is an AI-driven enterprise foundation built to power modern, intelligent businesses. It unifies data, workflows, applications, and AI agents within a single scalable ecosystem. Organizations can leverage Data 360 to harmonize enterprise data with trusted metadata and governance controls. Customer 360 connects every revenue and service function, providing a comprehensive and actionable view of each customer interaction. Slack operates as the real-time collaboration layer, enabling seamless coordination between employees and AI agents. Agentforce MuleSoft ensures secure integration across systems, APIs, and workflows with built-in governance. Tableau analytics transforms raw data into explainable, real-time insights that drive smarter decisions. Security and compliance are embedded throughout the platform, proactively monitoring threats and enforcing policies. Developers can rapidly build, test, and deploy AI-powered applications using DevOps tools and open APIs. Together, these capabilities allow organizations to innovate faster, automate operations intelligently, and operate with agility at enterprise scale.

Pricing

Pricing Starts At:
$25.00/month/user
Free Trial:
Yes

Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
Salesforce
Year Founded:
1999
Headquarters:
United States
Website:
www.salesforce.com/platform/

Media

SalesforcePlatform-LightningBuilder

SalesforcePlatform-LightningBuilder

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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support

Salesforce Agentforce 360 Platform Features and Options

Application Development Software

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Application Lifecycle Management Software

Administrator Level Control
Defect Tracking
Iteration Planning
Project Management
Release Management
Requirements Review
Task Management
Test Case Tracking
User Level Management
Version Control

Application Performance Monitoring (APM) Software

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

No-Code Development Platform

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Low-Code Development Platform

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

App Makers

Collaboration Tools
Compatibility Testing
Deployment Management
Drag & Drop
For eCommerce
Forms Creation
Iteration Management
Mobile Apps
No-Code
Pre-Built Templates
Visual Modeling
Web Apps
Workflow Management

Salesforce Agentforce 360 Platform Lists

Salesforce Agentforce 360 Platform User Reviews

Write a Review
  • Name: Jeremy Z.
    Job Title: Human Resources Leader
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The Salesforce platform has more features than your average crm

    Date: Mar 18 2021

    Summary: Salesforce is such a practical service that it can be used by any marketer even if they don't have the right expertise. The logistics that Salesforce allows you to handle are well optimized, to the point that there is no confusion between the sales records of one employee and another. Salesforce fully automates the entire technical gap between the number of customers who are reached via the web and the logistical training that the company maintains for new salespeople. Salesforce provides good average analytics to customer databases, which helps to detail to new salespeople the transaction history that each customer has recorded with the company.

    Positive: Salesforce stores and sends all sales information to our own cloud, where it is kept encrypted until review, and the quality of its graphical analysis is very extensive, as you can create great comparisons between new and old sales or use different charting systems to provide different views of a single sales process. Salesforce is a good fit for any sales team that wants to work with information moved from an enterprise management platform (e.g., Sage Intacct), whose performance is greatly improved by streamlining the processes of managing customer information from one platform to another.

    Negative: You cannot aggregate customer databases coming from some email marketing automation platforms. Other than that, the Salesforce platform has proven to be of excellent quality.

    Read More...
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